Viagogo
Questions & Answers

My tickets were real but I was scared the person whose name was on the ticket would turn up with id. A R600 ticket the price on the ticket which we were not told ended up being twice that. Would I use them again? NO

So frustrated surely there must be something we can do, surely this is not legal?

For is it was a total con. They showed prices in HK dollars and then charged in US dollars. We paid $4000 US dollars for two Madonna tickets. There's literally no phone number on their site and it's impossible to get in touch with customer service. Don't buy tickets here. You'll be sorry. They even charged us $500 for a service fee. Really insane!

Hi Bryan! Viagogo is a ticket marketplace that allows individuals to buy and sell tickets for live events. Once you purchase with viagogo you are covered by our guarantee: http://www.viagogo.co.uk/landingpage/1044610 Kind regards, Ana

No they don't. I will never ever make any purchase frm viagogo and I will warn you not to. They deducted my money from my back without my acknowledgement in Dec and guess what, I received the same email frm them that they will be deducting the amount from my bank again due to me not able to produce the ticket. My reason is that event organiser close down my seating section. Ended up have to go thru my bank to get the money back from them. They are the worst.

If in doubt, always try and pay by credit card so have a certain amount of protection/insurance. There's a lot of fraudulent ticket sales going on all over at the moment, so do your homework, read reviews and always use a secure method of payment if you decide to proceed.