Has anyone recently actually received what the bought from Vitalchek? I ordered sometime around August 20th. It is now September 10th and nothing.

asked by Scott S. on 9/10/21

5 Answers
Thumbnail of user larissab31

We appreciate you utilizing VitalChek's convenient online ordering platform for your vital record order.

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Thumbnail of user mirnab7

Yes I ordered in April 2021 and I barely got my birth certificate today October 27th 2021 6 months later I had placed numerous calls, asked for refund, emailed, and nothing helped. I finally went through the health department in the state I was born in and got it one week later and only paid 10$. Forget vital check.

Helpful  (2)
Thumbnail of user lanak57

When I ordered my documents it stated 5-7 days. I received all within 5 days. I have used them twice and both times received items in a timely manner. It may be the business that items are purchased from that is the hold up.

Helpful  (1)
Thumbnail of user briang1861

It takes a few weeks, but VitalChek delivered as promised and on time. I gave them five stars in my review.

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Thumbnail of user jackh887

Yes--Birth Certificate from Louisiana. VitalChek estimated an average 10-15 day delivery time using UPS Air but it took 18 business days for me to actually have the document in-hand. Still Acceptable. Remember that in the case of Louisiana the document is to be searched for, found and shipped by Louisiana Vital Records (government) not VitalChek, a private company. VitalChek is solely a middleman--they processed my credit card, which Louisiana Vital Records doe not accept online, sent the information which I provided to the correct location & then provided general updates.

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