Is VitalChek a scam or a legit company?

asked by Martha Q. on 7/29/21

13 Answers
Thumbnail of user douglase141

They are probably legit, but if you are ordering your Birth Certificate just do yourself a favor and order your death certificate along with it because you will probably be dead before you get it!

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Thumbnail of user dont375

The company is not a scam (from my experience). Problem is: They're an intermediary and if your state doesn't fill the order promptly or accurately, VitalChek doesn't care. It got your money and they want nothing more to do with you. In my case, I ordered a Death Certificate that I know exists. VitalChek did promptly place the order. But the jurisdiction came back saying the Death Certificate didn't exist. I wanted to resubmit my request and simply was looking for any suggestions on how to make the request successful. Their attitude: We got your money, we forwarded your request, we want nothing more to do with you.

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Thumbnail of user lauraw1874

They are legitimate in that state governments do officially contract with them, however they are completely inept and should be shut down. This is based on experience with them in Maryland.

Helpful  (1)
Thumbnail of user mirnab7

It's legit it just takes forever to get your documents.

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Thumbnail of user brians2336

Legit, maybe. But ethical, I think NOT! If you change our mind after placing an order, kiss your money goodbye!

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Thumbnail of user judithy43

They may be legitimate, but they do not do what you pay them for

Helpful  (1)
Thumbnail of user peterpelny

Comes with a receipt showing, Virginia Dept of Health, UPS 2 day air, authorization code, Agency fee $ 20.80?,
Shipping. $18.00?, VCN Handling $11.95?-no explanation for, "VCN". They are, at very least, deceptive, in my opinion.

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Thumbnail of user trevino7678

It's legit. I used it twice already. Order came in fast

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Thumbnail of user treyw83

It's legit I got mine in a week with normal shipping

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Thumbnail of user txsgrl2879

Legit company I ordered and received the next day.

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Thumbnail of user michaelm10816

For NY, it was a very quick turnaround for my birth certificate---very fast! No complaints!

Helpful  (0)
Thumbnail of user jackh887

Yes, VitalChek is legitimate & recommended by the State of Louisiana for ordering Birth Certificates IF you want to pay online with a credit card. (Probably other documents also.) Louisiana Vital Records (government) does not accept credit card payments online so they recommend VitalChek which does accept credit cards online. Remember that VitalChek is only the middleman; they accept payment, send your information to the correct location and provide general updates. In the case of Birth Certificates & similar documents from Louisiana (& probably other states) it is the governmental agency which is actually searching for, finding & shipping the document. If there is a delay it is likely caused by the governmental agency, not VitalChek. If VitalChek's estimated delivery time has been exceeded, ask VitalChek for a link where you can query the governmental agency directly as to the reason for the delay--still does not mean the agency will respond.

I ordered a 1943 Louisiana birth certificate through VitalChek using a credit card. VitalCheck estimated delivery time using higher cost UPS Air to be "on average" 10-15 business days, excluding weekends & holidays when government usually does not work. I had it in hand in 18 business days. The other estimate ordering directly from the government was 8-10 weeks & I would have to send them a check or money order, no credit cards.

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Thumbnail of user lanak57

I used them twice to obtain legal documents from university and birth certificate. I received both in a timely manner.

Helpful  (0)

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