VitalChek Questions & Answers

Here’s what consumers have asked with answers from VitalChek staff and previous consumers.

11 questions answered

18% answered in 1 day

Question:

Question:

My country of birth is incorrect. how can i get it corrected.

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My daughters last name was changed to spessert how can i get a updated birth certificate the one you sent still had last name as gardner?

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I would like to cancel my order and get a refund please and thank you

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I made a mistake putting my maiden name on my birth certificate to correct it do i have to pay again for that

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I don't have a copy of the receip it was at the dmv they took it. i ordered it back in february of this year still no copy of my birth certificate.

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I received my certificate, but was wondering why i didn't receive a raised certification, as opposed to just a picture of one. is this valid?

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I'd like to contact customer service. i have not yet received the birth certificate. on march 28th an email said to expect it by april 9th.

Question:

8/15/2022 order has not been received. when i try to check status it tells me my pin has expired for security. no one answers phone.

Question:

I am about to post an extremely negative review about vitalcheck. i ordered a birth certificate on june 26th, was told it was sent on july 26th. not

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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