Is Vivid Racing a scam or a legit company?

asked by Kimberly Z. on 3/12/19

13 Answers
Thumbnail of user anthonyc1480

They totally suck. O customer service at all. It's 2 months and I'm still waiting. Once I respond to cancel my order, all of a sudden they briefly wake up. Now they are back to no response. They give a bogus tracking number linked to no real shipper.

Helpful  (2)
Thumbnail of user robr174

Delivered my parts on time as needed. Phone staff was helpful.

Helpful  (2)
Thumbnail of user maryy202

They are very scandoulous! Do Not Use Them! They Lie and I will soon find out if they cheat!

Helpful  (2)
Thumbnail of user bachay

They just took my money and did not ship my order. Scammers

Helpful  (2)
Thumbnail of user gregb538

It's a scam. They do ship things out, but they will send the wrong part and then tell you it's what you ordered.

They will ignore you for weeks so that 30 days pass and you can no longer return the wrong part they sent you. Then they'll blame you for this too.

All they're trying to do is get 60 days out so you can't dispute with your bank. Horrible business.

Helpful  (2)
Thumbnail of user kimberlys765

I believe it's a scam - read the reviews before you purchase anything, please! Save the time and headache.

Helpful  (1)
Thumbnail of user darrellm125

It looks like a legit company but seeing how they have never shipped the part I paid for an there is no way to get ahold of anyone it's starting to look like a scam to me

Helpful  (1)
Thumbnail of user marthaa795

Legit company, but scams you from your money when you want to return a damaged item because I was told once an item is delivered, you cannot return.

Helpful  (0)
Thumbnail of user albertp199

Vivid Racing is a legitimate company. I have ordered from them and will do so again if the opportunity arises.

Helpful  (0)
Thumbnail of user mikeyh6

As others have said - I wouldn't purchase from this company. They're terrible. I waited 2 months for something to ship; which it never did so I requested a refund; which the customer service rep approved. Several hours after he approved my refund - I received an email indicating the refund was denied and they shipped my product. After that I contacted them saying don't ship it - I don't want it; they indicated there was nothing they could do; and now they want me to pay for returning it.

Helpful  (0)
Thumbnail of user stevey141

Must be a scam. We will see soon, ive made several attempts to get intouch with them.no going to file a complaint

Helpful  (0)
Thumbnail of user robertc1376

I agree. They are a business in that they will gladly take your money and give you something in return, but it may not be the right thing! Heaven help you if there is a problem with your order because they sure won't!

Helpful  (0)
Thumbnail of user seane46

They are a legit company but their customer service sucks

Helpful  (0)

Add your answer

Ask a question

Get answers from the Vivid Racing staff and other customers.

Have a question about
Vivid Racing?
Post Review