VRBO Questions & Answers

Here’s what consumers have asked with answers from VRBO staff and previous consumers.

39 questions answered

23% answered in 1 day

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When will a competitor open to allow owners and vacationers to connect without the blood suckers?

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Who rates renters?

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If i rate a guest as less than perfect due to some damage they caused during their stay, can i withdraw my guest rating later if i choose?

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Use of your geft cards. if i buy one according to promotion i get a free one. can i use them together?

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If i purchase gift cards and get a free one can i use them together?

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My credit card still has a $3400 pending after the three days and the owner denied our request 5/6 the same day stating that they themselves would be using it. how do i get this pending removed?

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Re: the 5 star rating---how is this achieved and do the homeowners receive any incentive---the higher the rating--what ?

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Why am i not given the opportunity to accept or decline a guest? reservation was accepted by vrbo not me. i don't want automatic acceptance.

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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