WantThatDress UK Questions & Answers

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Here’s what consumers have asked with answers from WantThatDress UK staff and previous consumers.

5 questions answered
20% answered in 1 day
Question:

I have ordered a dress weeks ago and still no dress has been delivered i need a contact telephone number

Answer:

I couldn't get through on the number. No answer to emails. No refund ever received and no help from PayPal. Blocked from Facebook page. I cannot believe in 2015 that a company can still get away with this kind of practise. I tried to forget about the money in the end as I spent too much time stressing over it. I hope these people are caught eventually so the honest people receive the money back which they deserve

By Zoe F.
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Question:

I ordered my dresses on the 13th april still haven't received them, they have taken my money, i have emailed them and no reply. how do i get my money back if i didn't pay by paypal?

Answer:

You might be able to go to your bank & ask them to recall the money from them /

By Sharon K.
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Question:

Why are you still selling on this site, this is one big joke & believe me you have met your worst nightmare as i'm going to publish all the messages & reviews that people have wrote about all of their nightmares with this supposedly company. you are taking people's money, probably some that don't have much either & this is a form of stealing, so i suggest you refund or stop advertising something which ain't true.

Answer:

Agreed!

By Megan W.
Question:

Answer:

You won't get your order believe me it's all a scam I've been waiting for over a week now & amongst others on here even months.

By Wendy M.
Question:

I am waiting for a refund i returned my dress weeks ago i have tried to call and been on hold for an hour each time and then it has hung up i have emailed but no response. i posted on facebook page and it was removed and i was blocked i want my refund!

Answer:

I tried ringing twice the first time was kept waiting 1 hour and 30 minutes and then I got cut off when I got to caller number two the second time it was an hour and 50 minutes and got cut off again at caller number two this company is an absolute disgrace. I sent a message over facebook and got no reply and I also posted on their wall. It isn't fair something should be done about this company

By Kathryn B.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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