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Do you notify customers immediately if the product is out of stock or has to be back ordered?

asked by stan d. on 8/19/18

2 Answers
Thumbnail of user michaelw4295

No it was not immediate and they put it on back order without asking if that was OK

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Thumbnail of user travist200

NOT AT ALL! I paid way extra for very expedited shipping (BTW, their ordinary shipping is "Sure Post"... which is beyond terrible.)

Despite advertising "SAME DAY" shipping, it took 2 days for them to even bother to tell me the item was BACKORDERED. The same day that I should have actually RECEIVED my item, had it shipped on the same day with the shipping option selected.

Stay FAR away if you care about receiving your package soon at all.

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