• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user santiagopaden
Pennsylvania
1 review
0 helpful votes
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December 21st, 2023

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in.
Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Products used:
I just made an order, won't receive my items for at least 5 days.

Service
Value
Shipping
Thumbnail of user junt
Canada
1 review
0 helpful votes
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February 19th, 2017

I enjoy shopping for new or rare products from Yesasia.
Haven't run into problems yet.
Quick service and always updating its shipping process via email, which is nice.
Will definitely return for more business!

Thumbnail of user dulciaq
Singapore
1 review
1 helpful vote
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July 15th, 2018

Prices were much higher than other similar websites, even with free shipping that was offered with a minimum sum spent. However, they still had several rare or hard to find items in stock. It's a great website if you are looking for older stuff, but prices are certainly not competitive.

Thumbnail of user paulm360
Hawaii
1 review
0 helpful votes
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December 9th, 2016

I've used this site numerous times, and found almost everything I was looking for. They have a very great selection of products to choose from and all are well described. Plus, the free shipping option is also a nice bonus.

Thumbnail of user kaylab38
Missouri
1 review
0 helpful votes
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September 28th, 2016

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Thumbnail of user rolandm27
Australia
1 review
1 helpful vote
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July 15th, 2016

Fantastic range, fair prices - particularly specials and during sales. Lots of interesting collectables. Great selection of mainland China DVDs, many unavailable elsewhere. Quick and secure delivery, with free shipping to Australia and elsewhere - depending on purchase value.
What else could a movie/music lover/collector want. Love YesAsia!

Thumbnail of user davidb4414
Australia
3 reviews
18 helpful votes
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June 2nd, 2020

Great way to quickly make an early purchase for your desirable K-pop goods, such as the albums that come with a photo book and optionally a poster in a tube as well. Buying an album of YesAsia contributes to supporting the artist more than just streaming their songs, so I am very happy this option is available. You got to be quick though as first copies that usually contain extra items usually get sold out quick and don't get a re-print. Happy shopping with this online Asian popular culture goods supplier!

Thumbnail of user leonidp1
Ukraine
5 reviews
0 helpful votes
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February 6th, 2022

If you are looking for some interesting asian movies, then ou should definitely pay attention to this service. There is a vast spectre of asian movies and basically everything that might be connected with eastern culture, might be found here. I didn't know what to choose here but when I spent some time on this website I understood what did I want to watch. In my opinion, people have to vary their entertainment, because when you entertain yourself by similar things, it's getting uninteresting actually. So, I would certainly recommend this website for all people who like watching movies.

Thumbnail of user dustinc30
Kansas
1 review
0 helpful votes
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February 12th, 2018

I've been shopping here for many years and have had only good luck. Shipping is perfect, items quality, easy to use website. Some other chinese Web sites are difficult to use. They have done such a good job providing the world with asian products. My only complaint is that most items are not ready in stock. So be patient. After they receive your product it usually only takes a week to receive. Thanks, keep up the good work!

Thumbnail of user rint4
Sweden
1 review
0 helpful votes
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November 1st, 2016

Been a customer for over 10 years and have rarely had anything to complain about. I get many comics, books, CDs, toys and calendars from here. Shipping is usually free unless you choose to pay more ( to get it quicker) but I prefer the free option my things have never gone missing.

Thumbnail of user ricardoa187
New York
1 review
0 helpful votes
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April 18th, 2022

I've bought a bunch of Japanese manga and novels from them, and they're great! Prices are reasonable and shipping is free if you're buying enough books at once. Much cheaper than something like Kinokuniya and with a broader selection.

Thumbnail of user michaelb541
New York
2 reviews
1 helpful vote
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June 21st, 2017

My wife doesn't speak English very well, so finding this site, which has so many of my favorite movies on Blu-ray with Chinese subtitles, is an absolute godsend. I've ordered four movies so far and the service has been beyond reproach. Highly recommended!

Thumbnail of user laurah196
California
1 review
0 helpful votes
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August 28th, 2017

Have been using this site for not very long, about 6 months now, but I buy at least 3-4 albums a month! I love yesasia, great service, great items. Everything always arrives in perfect condition and ships pretty fast too. I only use this website to buy K-Pop albums and I am very happy with it!^-^

Thumbnail of user scottn102
Idaho
1 review
0 helpful votes
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May 8th, 2018

My first experience purchasing Asian music, Korean to be exact. I love the variety, discounts, and English translation. I am new at learning Korean. Many titles and choices. Thanks. For those interested in purchasing music not available on iTunes and Amazon here in the USA, this is a fantastic website. Keep up the great work.

Thumbnail of user lynnannem1
Canada
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

I just put in another YesAsia order! One of my favourite go-to stores to add to my K-Pop Kollection! Products arrive in great condition and in a reasonable time frame. Customer service fixes any issues and handles inquiries efficiently. Highly recommend!

Tip for consumers:
Make sure your order meets the minimum amount to qualify for free shipping otherwise the prices are not that great. With Free Shipping, they have the best prices out there 98% of the time!

Products used:
K-Pop Albums

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreya27
GB
1 review
1 helpful vote
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August 3rd, 2016

Yesasia primarily supplies music, films and books from Far Eastern countries but it also stocks many western titles, and classic and vintage titles too. A good range and variety ( including TV series) and good value. I have never had a problem with their shipping in over ten years.

Thumbnail of user larryn39
Texas
3 reviews
6 helpful votes
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May 20th, 2017

I have been a customer of YesAsia North America for many years. Check out on their web site is horrible. Two orders in a row, I have been unable to use $5 cash coupons issued by them. It's not the money... it the bait and disappear that disturbs me. There web site all together on a scale of 1 to 10 is about a 4.

Thumbnail of user anahisc
Massachusetts
1 review
0 helpful votes
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November 7th, 2016

I always get my K-pop albums and posters on Yesasia.com. They have great prizes, it is cheaper to get them here than going to a little store that is an hour away from my house. The store is way too expensive for just getting one album. But Yesasia has good prizes and you get additional items. I always get my products in one week after release, also in great conditions. I already have bought 5 albums on this website, and I'll keep buying them on here. Keep up the great work!

Thumbnail of user patrickt62
Australia
1 review
0 helpful votes
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March 17th, 2017

Very honest and products at reasonable prices. Refunds promised and given. A trustworthy seller.

Some extra information in Chinese or English can be given to further describe Japanese items as they are in Japanese language only.

Thumbnail of user reig8
Colorado
1 review
0 helpful votes
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July 27th, 2017

The website is easy to navigate and prices are fair, with a good variety of goods.
Everything arrives fairly quickly and in excellent condition.
I foresee myself continuing to be a loyal customer of this site.

Thumbnail of user yollied
Qatar
1 review
0 helpful votes
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December 11th, 2016

I had difficulty checking out because I am sending the package to the middle east... tsk... task. But I have been a loyal buyer since 2014. I do t understand why the system does not keep note of my details.

Thumbnail of user suziea8
California
1 review
5 helpful votes
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August 27th, 2019

They have a lot of problems with their turtle speed shipping, beware that you won't get your order until like a month later at the earliest. And their customer service is not there to help you but to protect themselves from refunding, exchanging or letting you to get your way. And they will fight with you for even $1 all the way to your credit card company even if they shipped wrong items. This is the worst online shopping experience you can ever had. And zero protection to customers but all to their shop.

Thumbnail of user juliusc36
Canada
1 review
8 helpful votes
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April 19th, 2020

As a worldwide online retailer, you need to find an alternative way of how to ship internationally such as using Fedex or DHL instead of doing nothing about it. Many online retailers are willing to hold the order and ship them later.

Thumbnail of user brandons111
Pennsylvania
1 review
0 helpful votes
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January 26th, 2018

I my pre order was canceled with no warnings ahead of time and now I can't even buy the item I wanted because it's sold out everywhere! Every other online retailer will at least know how many pre orders they can fill before they actually charge you, but not this terrible site! I seriously suggest never pre ordering from this site if it's for a limited purchase you know will never be restocked. Worst shopping experience ever, I'm never buying anything from this site ever again!

Thumbnail of user thomasw3145
California
1 review
0 helpful votes
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December 22nd, 2023

I preordered a poster for a kpop album. They sent me the wrong one and gave me a store credit. I then used this credit to buy a new one. They again sent me the wrong one. Do not bother buying anything from them. They are dirty scammers and will not listen to your complaints. They will go around in circles and waste your time. Avoid at all costs.

Service
Value
Shipping
Returns
Quality

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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