asked by
on 1/6/16Dear evie,
Thank you for your message.
Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products.
If any question, please email to support@zaful.com. We will try our best to help you.
Best Regards
Zaful Customer Service
I would NOT buy anything from them... NOTHING is the same, they use fraudulent photos from reputable companies. I am bummed out that I have two more items coming because they will remind me that I had anything to do with them. "I have fallen inlove with this dress". Yes, the dress in the photo which is not the rags they actually have. Google up the image of the dress and see if you see which company it actually represents.
I wish I had read all the reviews before ordering. I can't comment on the quality cuz I never received my order. The tracking number is fake. I have asked for refund and have not received any response. I think its a scam they display other websites items. I will recommend not to order or you will be the one writing a negative review. Good luck!
I have not bought that particular dress, but I will say that I have had about a 50% success rate with ordering dresses from Zaful. Some are true to the photo as far as print and fabric and some are not. The only items I have returned from 3 orders with Zaful have been dresses. However, I have also kept some. I know this does not answer your direct question, but I hope it helps.
I ordered ten items and returned four. The tops were exactly like the photos, the dresses were as well except one was much smaller than the listed measurements. I had the most trouble with the rompers being way too small. Because the dress you posted is longer I think you'd be fine, I ordered one long dress and love it.
If you do not like it upon receiving it you can write return to sender on the package of you open it neatly, and get the credit back onto your account, along with extra Z points.