Zavvi Questions & Answers

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Here’s what consumers have asked with answers from Zavvi staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

Why are you ripping people off and lying about despatching orders?

Answer:

I felt the same way! Nowhere on the site does it say 30 days until you get your product. Then you can live chat but they avoid the questions that are most important. Then you try to contact then through email and you get blown off that way too. Then I read the reviews here. I didn't think I'd get it anytime soon. My order came in 4 days after purchase! Just got it. I may give them another chance. Hang in there!

By Melissa J.
See more answers (3)
Question:

Why does it take over a week after i placed an order that it has been cancelled?

Answer:

They frequently sell things that are pit of stock to secure your money in their accounts for as long as possible.

By Tim B.
Question:

Why do you advertise items post free abd then charge £4.95 dlivery? is this incompetance or a con?

Answer:

Don't ever trust Zavvi.

By Latannia B.

Can’t see your question? Ask to get answers from the Zavvi staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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