Zazzle Questions & Answers

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Here’s what consumers have asked with answers from Zazzle staff and previous consumers.

168 questions answered

33% answered in 1 day

Question:

I can't seem to get a hold with customer service regarding the terrible wedding invitations i bought and expedited! so upset! I can't seem to get a hold with customer service regarding the terrible wedding invitations i bought and expedited! so upset!

Answer:

Can you please send our CS Team a message here: http://zazl.it/d2E and they will be able to assist you. Thanks!

By Zazzle S., Zazzle Support over a year old

Question:

I ordered 1 t shirt 2 weeks ago and received an email confirmation. since then nothing. no t-shirt, no communication from zazzle and their customer service is an impenetrable fortress. called for the third time today and gave up after holding for 25 minutes. is this even a legit company? at this point i would just like to get my money back I ordered 1 t shirt 2 weeks ago and received an email confirmation. since then nothing. no t-shirt, no communication from zazzle and their customer service is an impenetrable fortress. called for the third time today and gave up after holding for 25 minutes. is this even a legit company? at this point i would just like to get my money back

Answer:

Unfortunately, we are currently experiencing a high volume of calls. Please send us an e-mail at support@zazzle.com with your order details. Our CS team will be able to assist you.

By Zazzle S., Zazzle Support over a year old

Question:

I just placed an order but when i looked at my pay pal account it stated there was no shipping address. how can i rectify this before the item is shipped to no where?

Answer:

Please send our team an e-mail at support@zazzle.com Thanks!

By Zazzle S., Zazzle Support over a year old

Question:

Can you make prints of a zazzle product after you customize it with your info? Can you make prints of a zazzle product after you customize it with your info?

Answer:

What product are you interested in ordering?

By Zazzle S., Zazzle Support over a year old

Question:

Hello i ordered some baby shower invitations and i was wondering how much longer will it be before they will arrive. my baby shower is a month away and i need to know if i need to go about another plan for invitations. Hello i ordered some baby shower invitations and i was wondering how much longer will it be before they will arrive. my baby shower is a month away and i need to know if i need to go about another plan for invitations.

Answer:

Hi Alexis. Can you please private message us your Order ID number and we would be more than happy to look into that for you. Thanks!

By Zazzle S., Zazzle Support over a year old

Question:

Just making sure you guys are legit... i just recently got screwed by etsy so im double checking before i order with you Just making sure you guys are legit... i just recently got screwed by etsy so im double checking before i order with you

Answer:

Hi Casey. We are a legitimate company. You can contact us at support@zazzle.com if you have any questions or concerns. Thanks!

By Zazzle S., Zazzle Support over a year old

Question:

131-34105804-7792160 plz track 131-34105804-7792160 plz track

Answer:

Hi. Thank you for providing your order number. We will have our CS team reach out to you via e-mail.

By Zazzle S., Zazzle Support over a year old

Question:

Im looking for a company that can supply an print t-shirts for me at a reasonable prive Im looking for a company that can supply an print t-shirts for me at a reasonable prive

Answer:

I design lots of items for Zazzle. If you are interested in a custom t-shirt let me know. You can contact me at invitesanddelites@comcast.net or look for Invites and Delites on Zazzle and contact me through Zazzle.

By Elaine J. over a year old

Question:

Where is my order? the id is 131-69350646-8610292 i received a message that it was shipped 12/04/2015 it did not arrive yet.

Answer:

Hi Marta. We have been informed you received your order. Please don't hesitate to let us know if you need anything else.

By Zazzle S., Zazzle Support over a year old

Question:

Why my products are not selling on zazzle Why my products are not selling on zazzle

Answer:

It took a year before I figured out how to sell on Zazzle. There are several key things that work. Offering products that people want is only one step. Key words for search engines make it happen. A little know secret; keep your income percentage below 15% and Zazzle will rotate your product into their top picks and features on occasion. Don't forget to use the links for posting on social sights. Among millions of new products created each month, its your best chance to be found.

By Richard N. over a year old

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Zazzle Questions & Answers

I can't seem to get a hold with customer service regarding the terrible wedding invitations i bought and expedited! so upset! I can't seem to get a hold with customer service regarding the terrible wedding invitations i bought and expedited! so upset!

Can you make prints of a zazzle product after you customize it with your info? Can you make prints of a zazzle product after you customize it with your info?

Just making sure you guys are legit... i just recently got screwed by etsy so im double checking before i order with you Just making sure you guys are legit... i just recently got screwed by etsy so im double checking before i order with you

131-34105804-7792160 plz track 131-34105804-7792160 plz track

Im looking for a company that can supply an print t-shirts for me at a reasonable prive Im looking for a company that can supply an print t-shirts for me at a reasonable prive

Where is my order? the id is 131-69350646-8610292 i received a message that it was shipped 12/04/2015 it did not arrive yet. Where is my order? the id is 131-69350646-8610292 i received a message that it was shipped 12/04/2015 it did not arrive yet.

Why my products are not selling on zazzle Why my products are not selling on zazzle

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Where is my order? the id is 131-69350646-8610292 i received a message that it was shipped 12/04/2015 it did not arrive yet.