Zazzle Questions & Answers

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Here’s what consumers have asked with answers from Zazzle staff and previous consumers.

168 questions answered
33% answered in 1 day
Question:

Hi, can i please ask how long will it take to ship a personalised t -shirt? after manufacturing means? just to make sure i receive it in time. thnx

Answer:

Hello Fabiana, Apologies for the delayed response! A basic t-shirt will take 1-2 business days to produce. If you were to place your order today, 2/26/2019, the shirt would enter it's the first day of production tomorrow. The date of delivery will depend on the shipping method that you select during checkout. Standard shipping would have an estimated delivery range of Mar 5 - Mar 7, Premium Mar 4 - Tue, Mar 5, and express Feb 28 - Fri, Mar 1. If you go through the checkout process, you will be notified of the estimated shipping dates and costs before finalizing the order! Thanks, Jon

By Zazzle S., Zazzle Support
Question:

Hi, if i design a shirt with zazzle how does the marketing get out? do people find my design on the zazzle website?

Answer:

Hello Amber, Designers themselves are responsible for marketing their own stores/products on the Zazzle website. We recommend doing this through the many forms of social media. For more information on how to create a Zazzle Store and new products to post for sale, please visit the following link: https://help.zazzle.com/hc/en-us/categories/202572567-Designer Thanks, Jon

By Zazzle S., Zazzle Support
Question:

Ya, i can't get my profile to take my info and create a store page... it keeps coming up with the standard template not matter how many times i do it.

Answer:

Hi Todd, We are truly sorry to hear about the trouble that you're experiencing. Please feel free to reach out to our Customer Care Team for direct assistance with your Zazzle account: https://help.zazzle.com/hc/en-us/articles/221463567 Thanks, Kevin

By Zazzle S., Zazzle Support
Question:

Answer:

Hi Kathy, The link below will direct you to more information about our Customer Care Team. Please feel free to get in contact with us any time. https://help.zazzle.com/hc/en-us/articles/221463567 Thanks, Kevin

By Zazzle S., Zazzle Support
Question:

Answer:

Hi Taya, For your convenience, any Zazzle order may be sent as a gift to a second party. Once you have selected your product and added it to the cart, simply proceed through the order, making sure to check the box next to "Include gift message" on the "Checkout - Order Summary" page. That way, the recipient of your gift will be able to enjoy both the product and the special message that you've included on the packing slip without the pricing, of course! It will still say however that it's from Zazzle. Feel free to contact out customer care team should you have any further questions: https://help.zazzle.com/hc/en-us/articles/221463567 Thank you, Christine

By Zazzle S., Zazzle Support
Question:

How long does it take for my order to arrive if i order today?

Answer:

Hi Lilibeth, All products on the Zazzle custom marketplace are made to order, and so are individually manufactured before being queued for shipment. If you are in a hurry, we offer a variety of expedited shipping options in order to meet your needs. While most packages ship from our production facilities in California (USA), please keep in mind that the availability of certain shipping methods depends on the shipping destination, product selection, quantity, and a number of other factors. For a rough delivery estimate, you may review our shipping service descriptions here: https://help.zazzle.com/hc/en-us/articles/219589388 Bear in mind that these descriptions are in addition to the manufacturing time of your order and not inclusive of them. Thanks, Christine

By Zazzle S., Zazzle Support
Question:

How do i change the font for the invitations i want?

Answer:

Hi June, Here is a great help article that explains how to use our design tools! https://help.zazzle.com/hc/en-us/articles/115004604127-Basic-Design-Tool-Functionality-Adding-Images-Text- Thanks, Christine

By Zazzle S., Zazzle Support
Question:

The ubuntu leather tote: is one only able to feature a logo on one side of the tote, not both sides? the beaded tag: what is its purpose?

Answer:

Hi Bobby, The Ubuntu Tote bags can only be customized on one side. For more information on the beaded tag, please visit the the link below: https://www.zazzle.com/heart Thanks, Kevin

By Zazzle S., Zazzle Support
Question:

The leather tote is only allowing my logo on one side of it. is a person able to customise the bead tag? please advise.

Answer:

Hi Bobby, The Ubuntu Leather Tote Bags are only customizable on one side. If you have any further questions, feel free to reach out to our support team at support@zazzle.com Thank you, Christine

By Zazzle S., Zazzle Support
Question:

What is the quality of fine art prints?

Answer:

Hi Denny, We have quite a few different art prints that can suite your needs depending on what you're looking for. I'd suggest taking a look here to see if there is any that you are interested in: https://www.zazzle.com/custom/art Thank you, Christine

By Zazzle S., Zazzle Support

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Typical questions asked:
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