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ZenMarket Questions & Answers

57 reviews
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Here’s what consumers have asked with answers from ZenMarket staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

Is zenmarket a scam or a legit company?

Answer:

Naw, Don't ever deal with them again. They on purposely make a mistake and you try to correct the issue then they will charge for you for shippings. I would never TRUST CHINESE COMPANY USING GREAT JAPANESE PRODUCTS AS A BAIT but SCAMMING AROUND THE WORLD UNDER FAKE JAPANESE COMPANY'S MASK.

By Tom C.
See more answers (2)
Question:

How easy is it to get a hold of customer service at zenmarket?

Answer:

Fairly easy, I usually send them a message in the chatting section on the website and they reply soon

By Micky M.
Question:

Answer:

No. I was a client of them but They are scam CHINESE pretending as Japanese using honest Japanese products as a bait. Don't trust them

By Tom C.
Question:

I want to delete my account. how can i?

Question:

I used zenmarket proxy service to order an item. will i be able to get a refund after paying their 1000yen cancellation fee?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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