Zoom Questions & Answers

Here’s what consumers have asked with answers from Zoom staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

Is zoom a scam or a legit company? Is zoom a scam or a legit company?

Answer:

It's a legit company. The technology that zoom provides is good but their customer support and response times are pathetic.

By Mohammed S. over a year old

Question:

How easy is it to get a hold of customer service at zoom? How easy is it to get a hold of customer service at zoom?

Answer:

Absolutely impossible to get intouch with zoom's customer service. They promise response times of 15 minutes to 24 hours basis the urgency of your request. In my case It's been 6 days. I've been constantly following up but still haven't heard from them.

By Mohammed S. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Zoom Questions & Answers

Is zoom a scam or a legit company? Is zoom a scam or a legit company?

How easy is it to get a hold of customer service at zoom? How easy is it to get a hold of customer service at zoom?

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