I ordered 2 tunics and lets just say i needed to return them. They were $19.99 each. I was told Id get my money back yet only 1 charge was refunded. My email is grammylaurel@gmail.com. Please send the other $19.99 asap. Laurel Morris

asked by Laurel M. on 8/4/16

2 Answers
Thumbnail of user deannaa29

Majorie H is correct. If you customer service they will be more then happy to help you. If the item was non returnable then the item will have that somewhere on the item page or your order page and they do subtract the $8.95 shipping fee from your credit balance. They are super easy to talk to and they want to take care of their customers.

Helpful  (0)
Thumbnail of user marjorieh39

Call them and ask why. Did it state it was not returnable and they do charge $8.95 to return 1-5 items.

Helpful  (0)

Add your answer

Ask a question

Get answers from the Zulily staff and other customers.

Have a question about
Zulily?
Post Review