Zulily Questions & Answers

Darlene I brought one shoes for my son but they were narrow for his feet and his feet is narrow. I would say make sure that the measurement fits your size before purchase.

Popular and common sizes sell very fast, usually within a few hours after listing them.The ads are generally a 15-30 day contract with the web site you view it on. I know what you mean though, it can be frustratingwhen you can't find what your looking for. You can also get on the mailing list for new items daily which might help to be first to choose something you like before they are gone.

No. None of the clothes on zulilly are used. Everything is new.

The clothing I have purchased has been good quality and exactly what it shows. Also if it doesn't fit they always refund whether it's store credit or back on your card and generally tell you to either donate the item or give it to someone you know.

Yes

You never know. I have received some good quality items and some bad (really bad).

Worse than poor quality. Clothing and shoes are poorly made, incorrect sizing and will not look anything like the photo. I gave everything I ordered to Salvation Army who will probably throw them away.

Call customer service and tell them you want to cancel an order.

I've purchased a Dooney and Bourke bag on the site that was authentic. I've also purchased several Lily Bloom bags that were authentic. Never had a problem.

There are always sizing guides that I have found to be effective when used properly