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Zulily Questions & Answers

4,533 reviews
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Here’s what consumers have asked with answers from Zulily staff and previous consumers.

194 questions answered
25% answered in 1 day
Question:

How can i get around if i do order from paying duty to canada? i have an order waiting for over $500 for my daughter and myself but not sure i will order since reading all the reviews just now.

Answer:

Do your research. You can probably find the same things for less and that will find their way to you faster. I've never dealt with a company that charges you before they even ship the items. I think that it ridiculous!

By Deborah C.
Question:

Will i receive my order i placed a month ago? since the

Question:

My wife just bought a radley brand purse, but i think it is a knock off. is it possible that i am right?

Question:

Is the tory burch merchandise on your site authentic? thank you

Question:

Are kedma face products authentic when purchased through zulily?

Question:

I need to cancel my order please

Question:

Will i be charged extra for a online service (i.e. legacybox service) or delivery fee?

Question:

I like to know how i return 2 items that i'm not happy with. like to have a phone number. but with all the messages i see looks like hard to return it

Question:

Hi paulette repair of zulily reading glasses on 6 june 2020 i still haven't received them

Question:

I ordered tory burch black buckle cara boots they are not leather they very heavy and i don't think that they are authentic

Can’t see your question? Ask to get answers from the Zulily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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