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Zulily Questions & Answers
4,533
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Here’s what consumers have asked with answers from Zulily staff and previous consumers.
194
questions answered
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Question:
Is the duty included in the price when shipping to canada
Question:
Why does it take so bloody long to process and ship orders if you are in fact located in the usa? seems it would be a shorter shipping time from china!! what the heck are you guys doing over there?? i am not a very pleased customer at the moment...placed orders on may 25th - planning for what i thought was to be plenty of time for my travel departure on june 15th and it seems i won't even have my items before i leave!!! wtf???
Question:
Hello, please i will like to order some perfumes from zulily, please i want to find out if the perfumes are of good quality? just scared about the negative reviews.
Question:
Has anyone purchased blue three-wheel fx sport bike from zulily? price is very tempting..not sure how the quality will be.
Question:
Are you ordering from china to fill orders? i have ordered from china before and have had verybad experiences. i thought i could avoid this with your company. checking the status of my order from may 6th it states that it is being shipped to zulilly and will then be sent to me around the 31st of may. what is the huge delay?
Question:
Zulily is running a scamp business to cheat moneys of buyers. here is my case: i ordered 4 perfume bottles cost $188.7 from zulily site on 10 april. then i found out very bad reviews of zulily online, feeling so horrible of what i found, i quickly contacted with zulily to cancel my order # 536642440 | april 10, 2017. zulily quickly replied back that they helped to cancelled my order on 11 april 2017, however, my $188.7 never returned back to my account. you know, at the time we clicked "confirm order", the amount of money for that order was immediately charged from our bank accounts. when i contacted them for refund money, you know what zulily said? they said that they didn't capture my money, it is in pending status only and after 3-5 days it will be fallen off of authorization. from that day until now, it's already been nearly 30 days but i don't see my $188.7 back to my account, however, whenever i contacted them, they always confirm that they didn't capture my money. what am i supposed to do now? zulily is a scamp business, but not a genuine business. why don't the polices investigate this scamp business. this is not just "poor customer service", but this is a much more severe matter, zulily is scamp and cheat buyers' money from their credit cards. i already reported to my bank, i don't know whether my bank can help to get back my $188.7, but i hope the polices in usa should investigate and do something to zulily. can the polices in usa investigate zulily?
Question:
Why advertise comforters when they are not available in australia
Question:
Trying to reach you by phone the last hour to cancel order done accidentelly by my wife this morning .. is there somebody home at 1-888-826-6564 ?
Question:
Yes, when can i expect a package, i have ordered quite alot. jo mcdonald charged and paid for by using pay pal charge
Question:
Has any one bought any kind of versace or foriegn fashion items from this site? is the quality and brand right and authentic?
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