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Zulily Questions & Answers

4,532 reviews
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Here’s what consumers have asked with answers from Zulily staff and previous consumers.

194 questions answered
25% answered in 1 day
Question:

Hi,i ordered a couple of things on 11/3/16 with a gift box arriving by christmas.do i necessarily have to wait for christmas eve to have my order delivered? thanks.musa

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I just received 2 pair of description (wide calf knee high boots) i can not even get them zipped at the ankle. i have received other boots from you with the description above with no problems i thing they were boxed wrong or misguided description. what is my next step?

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I like the products i see but so many bad reviews about quality and shipment... so, is this all from china, just cheap clothes and shoes?

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Looking at your reviews, i'm afraid to place an order at this time. does the company have any plans to improve the return policy regarding poor quality and bad sizing?

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Wow! are you proud of these $#*!ty reviews?

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Why did you suddenly stop using paypal and why haven't you officially taken paypal off your website? also, why haven't you notified any of your customers about this change?

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Can’t see your question? Ask to get answers from the Zulily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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