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1-800-GET-LENS has a rating of 4.3 stars from 856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
I had some issues with the web site so called and the customer service was exceptional!
Fast and easy, had no problems with ordering or receiving. Will be ordering again next time.
The whole experience was easy. The number one thing to know is your prescription before calling.
It was really easy to find the brand of contacts and thankfully I had the right updated prescription.
Took forever to receive about 3 weeks though I was told it would be shipped 48 buisness hours from the time of placement. Extremely unhappy.
I got -3.25 lenses when I ordered the +3.25 lenses. I called and I am sending them back, but you will not send the correct ones until you get the lenses back. I do need the ones I ordered as the ones I have now are worn out.
I love the subscription service! I never have to worry about running out of contacts
I ordered my contacts, and they came within 3-5 business days. I can see again.
Got here sooner than originally said they would be here! Easy to order and receive.
Placed the order and a couple of weeks it arrived simple I would order again
I got the product but it took almost 3 weeks to arrive my only disapproval.
Contacts came safe and pricing was better than my providers.
In desperate need for contacts due to upcoming travel and no time for a Dr visits
Since they had to be special ordered it took almost a month to receive them
This was my first time ordering and customer service was great when I had questions.
I was recommended this company by someone and was able to save a lot of money vs. what I would pay in store. I was a little skeptical on the expiration dates but no worries there! Very quick shipping and easy user friendly website! Will definitely be ordering again
The mail has been delayed with several orders recently but the overall experience was pleasant.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
