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1-800-GET-LENS has a rating of 4.3 stars from 856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Contacts were a bit more expensive than I expected but no problems getting the order which was processed correctly. Received it in about 6 business days.
It was easy to order online, and the delivery service was quick.
They sent the wrong contacts for one of my eyes so I have to send it back to get a new one
The site is very user friendly and the process was quick. Very satisfied with this company.
Fast delivery and on time. Also very affordable and easy to order.
Overall I had to have a Lil patience but it was worth it at the end thk u
1-800-Contacts takes the stress out of going into the doctors office and makes it an easy m, time saving experience. I'll always order from 1-800-Contacts and you should too!
I give 4 stars only because it took a really long time to get my lenses. But overall great price and they are comfortable. And I would recommend this company for contact lenses!
It was easy to order and they shipped really fast. Will be ordering again
Friendly and helpful customer service member when I called
Contacts came, boxes looked different between the two eyes but had the correct contacts.
The process for requesting the re-shipment of my lost order during shipment could have been easier if online forms had been available. However, the staff's expediency in processing my claim was more than acceptable.
Easy to order, shipped in timely manner. Thank you for your help!
From order to receipt: 10 days. USPS terribly inefficient.
Very easy and customer service was great. I ordered contacts in a Friday and got them on a Tuesday.
Many Thanks, Once order was processed, the order arrived early.
This was my first time ordering contacts online and it was so east! Highly recommend!
Somewhat difficult to find the exact lenses I need, but after a while I found the exact ones! I do have a sort of strange prescription though.
I ran out of contacts before my yearly appointment, and this was a convenient way to get some in fast!
Easy to order and was kept well informed when they were out of stock and had to order from provider/shipper. Also like that I was emailed whether I rec'd my order. Thank you.
Wonderful! Ease of ordering, fast shipping. Will use again.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
