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1-800-GET-LENS has a rating of 4.3 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Wonderful! Ease of ordering, fast shipping. Will use again.
Easy to order. Quick delivery. Perfect fit. Fabulous price. Highly recommend
Experience for my first time was great and they helped me with whatever I needed. I'll definitely order again
Delivery came fast as promised. It was the correct prescription.
Ordering was very easy and got much lenses much quicker than if I'd ordered through the dr's office. Plus I didn't have to go pick them up. I'll definitely do this again.
Great service, convenience and fast shipping - thank you!
The process of receiving the lens took longer than expected.
No instructions on how to get the rebate - I will need to search separately on how to get it. No instructions in the box.
Quick shipping. Easy contact lens shopping. Upload your prescription and no questions asked. Shipped next day.
Easy to order my contacts awesome and easy way to order contacts
Was told contacts would be shipped in 2 days, but was over a week before they shipped and two weeks before we received them.
I ordered from this site, because the prices were better than other sites(so I thought). When I got the order confirmation it said the subtotal was $117. When I got the shipping confirmation it said $117 plus $9.95 shipping with a total coming to $186. Clearly there was a mistake. When I called the company they said that the extra $60 was "tax and charges". Nowhere did they publish that on my email or receipt. Tax, ok fine, but what were the charges that basically added up to half of my order? I asked if I could have a breakdown of the charge and it itemized on my bill. I was told no. Flat out NO, we don't do that. So needless to say, when I got my order I requested a return label and sent it back. I am still awaiting my refund. I ordered from 1800contacts. While the same exact product is a Little more expensive, in the end the total transaction was $20 less and no fees. Do your research!
Order was placed quickly with seamless delivery. Great communication all the way to delivery.
It was very easy to order contacts and the delivery was quick with no issues.
Research site found what I needed, ordered, received, worked with the rebate offer successfully.
Smooth process! Thanks for your easy service.
Great 👍 job placed orders and received within time. I have recommended you for contacts.
Contacts came pretty much on time,overall,satisfied. Would recommend using again.
I was a bit dismayed at the fee added onto the cost of the Contact Lenses. Your company should do a better job clarifying and also being more up front with that.
The commercials say quick delivery I waited almost a month.
Purchasing the contacts was easy and simple. Uploading my prescription was pretty simple as well. My contacts came in a timely manner. They only took about two weeks.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
