- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
1-800-GET-LENS has a rating of 4.3 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Super fast shipping and best price around. First time purchasing from this site. Will definitely order again.
Great I would recommend to others this was my first time to use get lens and I was completely satisfied
This was my first time ordering from 1-800- contacts. It was quick and easy. Will be using again for future orders.
I had no problems with receiving my order. The prescription I uploaded initially came out blurry so they did email me to fix it and once I uploaded it again then shipped it in a few days.
Easy to place order and they even got my prescription from my doctor for me. So appreciative. Thank you.
Apparently I ordered from Get Lens but received product from Lens.Com? When I called to check on the order it wasn't in Get Lens system. It was in Lens.Com but apparently under a different name? I asked what name and was told for security reasons he couldn't tell me. My reply was "for security reasons I won't order from you again". What kind of foolishness is this? You send a product and then can't find my information in your system?
I was able to order my contacts with just a few easy steps and received them within days.
The best online prices I found for my lenses. The only thing that was initially confusing was a survey on my experience was sent before I even received information on my expected delivery date.
The site would not accept the picture I uploaded of my prescription, but I was able to chat with customer service and upload it to them.
It was a great experience! Very easy to order and the delivery wasn't too long of a wait.
Long delivery time but was notified that they were not in stock. Will they be in stock from now on?
Was able to get my prescription within a week or so! Fast delivery!
Everything went great. Easy to order and shipped fast. The contacts are great.
Online was easy, delivery was very efficient and the product was correct. Thank you
First time ordering. So far so good. Easy to use website and my contacts came a few days early.
To get the rebate you need to print out it a form, cut out part if the contact lense box and mail it all in. Then wait for the rebate. This was very inconvenient.
The ordering process was easy & shipping was speedy, and as expected. Will order again!
Other websites were more expensive for contact lenses and I needed them quick. These shipped faster than delivery said. Awesome, thank you!
It was so quick & easy to order my contacts lenses. They arrived 5 days later. Great service!
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
