- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
1-800-GET-LENS has a rating of 4.3 stars from 854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Quick and timely shipping notifications and fast delivery. Will for sure order from them again!
An agent called to guide me through the process since it was my firt time. I uploaded my prescription. The agent confirmed thay all was correct.
The original date for delivery was far date than the actual delivery date.
Fast and easy ordering. Product came quickly and had long expiration date.
I did not receive a rebate form in my order, I would like to make sure I receive the refund
The website was easy to use and my product was available. The shipping was fast.
Received the correct lenses very fast. Would highly recommend
Fast delivery with the requirements and they gave me a good deal
Somewhere my first order got lost. And they sent me a new order. Thank you so much. Also they were cheaper.
It was so easy to order my contacts!
They were affordable too!
The online help was wonderful. I really appreciate you guys.
Items were ordered quickly, came in good packaging and came quickly.
I had absolutely no issues with my order and it was very quick
Great experience. Was cheaper than any other contacts online. I like that, 'cause times is hard, boss.
Easy to order. Convenient. Easy access. Quick delivery!
The order was sent on time and as requested. I had no issues with the process.
I spent almost 400$ on contacts and it took almost 3 weeks to receive them. Ridiculous
Easy to order and received order quickly.
Rebate seems pretty straightforward as well.
Was super surprised on how fast I received my contacts through the mail! Last year I ordered contacts through Standard Optical & I never received them going into the new year & got a partial refund when I never got my order! But with 1-800-contacts, it was way affordable, super easy, & way reliable! Highly recommend.
It was fairly easy. Although the savings will be in the form of a card.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
