• 1-800-GET-LENS

1-800-GET-LENS

Overview

1-800-GET-LENS has a rating of 4.3 stars from 853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.

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Positive reviews (last 12 months): 79.6%
Positive
666
Neutral
90
Negative
81

Instant Feedback

137 reviews

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How would you rate 1-800-GET-LENS?
Business's Favorite Review

“Great price and low shipping fee without all the extra...”

Ashley B.
2/15/24

Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!

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Top Positive Review

“Exactly as ordered”

Kathleen S.
3/18/24

Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.

Reviews (853)

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Reviews that mention popular keywords

customer service (62) eye doctor (22) contact lenses (28)
Thumbnail of user alexisk432
Pennsylvania
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Shipping was fast and ordering was easy. The rebate takes a while to process however.

Thumbnail of user jackiej393
Washington
1 review
1 helpful vote
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April 3rd, 2024
Verified purchase

I ordered a different color than they gave me but oh well. Day one, the left is terribly uncomfortable like it is ripped or something or there is a nic on the outer rim of contact. Hoping for good luck, supplied for a year...

Thumbnail of user troyd296
Tennessee
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Great service with a smile o charge was less than expected with a savings anyway

Thumbnail of user denisep1322
North Carolina
1 review
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June 7th, 2024
Verified purchase

Precise.convenient.prompt. That's all I have to say! Thank you.

Thumbnail of user ethanb456
Georgia
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Contacts came very fast…………………………………………………………………………….

Thumbnail of user autumnb343
Texas
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Quick and easy to order contacts online. Little expensive though.

Thumbnail of user janiener
Texas
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Easy peasy… They contacted my doctor and took care of everything. They also had a great price! Win win!

Thumbnail of user meganm1494
Michigan
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Got my contacts delivered faster and cheaper than 1800 contacts! Thank you!

Thumbnail of user rebekaha84
California
1 review
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May 25th, 2024
Verified purchase

I thought I ordered from 1800contacts but my lenses showed up saying 1800getlens. But everything was correct

Thumbnail of user luannam2
Florida
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Good price and good contacts. I was skeptical at first but great first experience.

Thumbnail of user jenniferb5498
New York
1 review
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June 4th, 2024
Verified purchase

Very smooth and easy to order contacts. They will definitely be ordering in the future.

Thumbnail of user juanitam260
Tennessee
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The wait was so long due to ordering from the supplier which caused me to run out.

Thumbnail of user kaleighm23
Massachusetts
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

They were delivered, thanks. I don't know if i can write 50 things, oh wait i can cool

Thumbnail of user caraz26
Florida
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The order came quick, the price was right, and the contacts are great quality!

Thumbnail of user lydial217
Florida
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

My experience easy and fast, everything was good no complaints.

Thumbnail of user rebeccar2070
Pennsylvania
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Order took over a month to be delivered. I needed my contacts and ordered in plenty of time.

Thumbnail of user roseliag2
California
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

Thank you so much for the amazing deal on my contacts and very fast shipping 🤍👁

Thumbnail of user katieb1010
Florida
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Contacts were easy to order and shipped in a timely manner. Good experience

Thumbnail of user gregoryd806
Pennsylvania
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Cheap price when factoring in the rebate. Would purchase again from them for sure

Thumbnail of user carrier389
Florida
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Their prices are much cheaper than my eye place! Will definitely be a repeat customer!

Thumbnail of user shellyw312
Missouri
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Didn't have to wait long for the shipment of the contact lenses

Thumbnail of user elmiras8
California
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I Like it)))))))
Thank you for nice experience with you guys

Thumbnail of user chastityc39
New Mexico
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Quick and easy process, very satisfied and will use them again.

Thumbnail of user jeffm2595
North Carolina
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I received what I ordered in a timely manner. I have also ordered for my daughter

Thumbnail of user stephens3265
Virginia
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

See above see above see above see above see above see above see above

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From the business

Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.

Business Highlights

  • Brand name contacts at 50% off
  • Large inventory of contact lenses
  • Award winning customer service

Business History

In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.

Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.

Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.

Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.

In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.

Company Representative

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Jeff P.
Typically does not respond to reviews

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