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1-800-GET-LENS has a rating of 4.3 stars from 853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
When checking prices for contact lenses, I didn't like how the website and on-line order details seemed to hide the true cash outlay. Yes with the rebate, the lenses are average priced. However, all the major distributors are providing portholes to the "national" rebate so yours is not exclusive.
Second, after placing the order, I received an email that the lenses had to be ordered creating a delay. Had I known this beforehand, I probably would have chosen another site. Basically, I felt mislead and postponed doing business with this Company.
I had a great experience purchasing my contacts. I badly needed new contacts but could not get in to see the doctor before I needed new ones. Thank goodness for 1-800-Get -Lens!
Product was right just don't know why it took so long to get here but I guess maybe that's the normal anymore which is not normal for me because if when I need to do something for somebody I do it immediately if not sooner
I have not tried the contacts yet, but I got them quickly. The cost was about the same as if I would have used my eyecare provider with my insurance. But, this way I can use my insurance for my eyeglasses.
As a first time user of this website, this turned out to be a great experience. My optometrist told me what I needed from a prescription standpoint and 1-800-GET-LENS did the rest. The correct order arrived fairly quickly. I'm pleased!
I feel that if you didn't have them and had to order them yourselves, then I should have gotten priority shipping for free. I have never had to wait that long for contacts.
The prices are way lower than local sources and the shipping is extremely fast. I've ordered numerous gas permeable lenses and have never been disappointed.
U couldn't read my prescription I did not get an email. I was on my account when I came back. No contacts that was after 3,wks. If I didn't go on the website. I wouldn't have known that my contacts weren't shipped. Will not use again
There were some hang ups with my order, but the people helping me were quick and responsive to get the issues cleared up, and I received my order very quickly.
Had a little issue with the Mailing address. But they sent it right to my PO Box before I had to go on a trip and was super and excited for the fast delivery!
Order process was a little confusing, as I was only able to purchase 1 box at the advertised price, plus $10 for shipping. Ordering more than one box involved a rebate and would have been more expensive than the next cheapest vendor. The order was processed correctly and typical shipping speed of approx. 1 week, so nothing to really rave about. Still a few dollars cheaper to place 4 orders and pay shipping 4 times than to purchase from the next cheapest vendor, assuming the sale price is still available... which is probably a toss up.
Experience was overall good but took longer because I have very specialized Toric contacts which were not kept in stock and had to be special ordered. Took about a month.
I am satisfied with my order. My order arrived on time and I did save money. My contacts was much cheaper than other places. The only thing I had a problem with was that I wanted dailies instead of monthly but the prescription was wore out for monthlies so I had to get that kind unless I wanted to pay to have another eye exam. Which I did not want to do because I just had one in January. Went through the website because I had already used my insurance for the year and this was a much cheaper route.
I Paid for 2 Day shipping. It definitely took longer than 2 days. How much am I saving by ordering from you online compared to from the Eye Doctor's office? I am just curious to know my savings. Please email me that information. Thank you very much for your time.
Super simple site easy to navigate and find my brand. Easy to upload my prescription. The only thing bad was shipping. I paid $10 for 5-7 business day shipping. It did not arrive until almost 3 weeks later. I understand shipping delays but if I pay for something I want what I paid for if it took longer than shipping should have been reimbursed or waived. Product is great exactly what I ordered and I'm loving being able to see finally without glasses! Thank you
So basically this is some foreign operation they got going on here you can order contact lenses and they will send them but it takes like 3 weeks and be prepared to spend double what they're asking you. If it says $49.99 be prepared to spend over $100. Shipping is not free, oh and if you make a mistake you can't cancel your order you're screwed. You have to wait for the payment to process they make sure they get their money and you get nothing good luck.
The only way I could do that was idk how I would do that lol but it would work if you could do that and then you can do that too so you don't need a whole bunch more time lol but yeah you know I can just be like that too I guess you can do whatever I don't mind I don't mind I don't
Great price for sure. My contacts happened to be out of stock so it took longer than I expected to get them. However they came and are perfect.
Package arrived in good condition a couple of days later than what was predicted, but no big deal.
Haven't used any of the contacts yet.
It was effortless and not difficult to order my daughter's contacts at a good price and I will be back again next year. Thank you
The customer service is amazing. I called and spoke to a rep because they were having troible verifying my rx. The rep called them for me and had me wait on hold on the other line. We both waited for a while. The eye dr wouldnt verify over the phone only by fax. The rep was very patient and made sure to follow up.
I made my order in less than 10 minutes, and I've never ordered from here before. I would definitely do it again.
Only complaint is I wish they would send you a tracking number when order is shipped. Other than everything was easy!
It was good, cheaper than most other websites! It got delivered to the wrong place but by no fault of your people.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
