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1-800-GET-LENS has a rating of 4.3 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
First time ordering from here and I am indeed satisfied with my purchase. It did take awhile to deliver but, other than that good.
Easy to order and shipped quickly. They used little packaging, so I didn't feel like it was wasteful
Awesome great price good service abd quick delivery. Would definitely recommend and reorder in the near future
Overall experience was a smooth process. The prices are fantastic. I will use this website always to purchase my contacts.
Smooth as can be. No problems all I have to do now is wait for my rebate card. It was a pleasure doing business.
It was good! I thought the shipping would be faster though but in general I'm satisfied about quality of product
My contact prescription was verified same day. Contacts shipped and delivered quickly through hurricane travel issues.
I was able to order my contacts quick, easy and they were affordable. Will definitely be buying here again!
This is my first time buying contacts at 1-800-GET-LENS. My daughter helped me with sending in the prescription. Everything was pretty simple to do.
What would you like me to write, that was my experience, it took too long to answer me and it took too long to deliver, 😝
The fees were not disclosed untill the end of the sale. Being charged per box on 1 order is not acceptable. I will not be using your company again.
My gas permeable lenses are the most comfortable I have ever had! I have worn contacts for almost 50 years!
Shipping was later than expected according to what the order stated when purchased online.
Easy and simple to purchase tho thank you!
It was easy to order to order online. They verified my prescription quickly and was shipped out timely.
Customer service was extremely helpful and even called my eye doctor for me …from start to finish received my order within 5 days …
Definitely 5 star plus
The price of the lenses seemed better than others but then they tacked on a bunch of fees that made them equal to or more expensive than other places (including my eye Dr). They I got 3 days of consecutive emails telling me that my contacts were delayed more and more. This was never mentioned on the website that they were backordered. Customer service was very rude and refused to do anything (free upgraded shipping for example) to ensure I got them on time.
This was my first time to order from 1-800 Get-Lens. Ordered on a Monday and received my order on Thursday.
I couldn't see the 50% markup fee — must have been beneath the Confirm button — so I felt tricked when that was on the final bill.
The process for getting my contacts was both easy and they arrived quickly. I will be using this company from now on!
Lenses took much longer than originally quoted. However they arrived, are what I expected, and the price was good.
Quick and easy. Just snap a picture and send with with your information. They were delivered very fast!
I ordered my contacts and got them in ample time. They were the correct prescription and i am very happy with this company.
Quick and accurate and affordable for the best place to get comfortable contacts that fit my eyes and not my ears. Some people are getting so much better at checking my eyesight. Definitely need to read all the Es on the chart backwards and forwards.
The order was shipped quickly, but it definitely helps to submit your prescription in order to expedite things.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
