- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
1-800-GET-LENS has a rating of 4.3 stars from 856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Contacts arrived on time, however they expire within a year. Usually they have a longer expiration date. I have some from another retailer in which I have had and they expire in 2027. Probably will order elsewhere next time.
Don't care for the high service charge. Somewhat misleading! Post the actual price in the initial look.
Deceptive pricing, not all charges shown on invoice before hitting send button. Showed $69 on page and I was billed $100.24.
Delay with order as prescription from MD was not looked at correctly. I wasn't notified so caused significant delay in getting much needed order.
Thank you 1800 contacts I have received my order I appreciate alot.
They are my prescription also so I'am very pleased with my order again thank you
Amazingly enough, my lenses were not a stock item. 25 million lenses, but not mine. No biggie. Took a few extra days, but all is well.
Selected my lens, uploaded a photo of my prescription and bam lens by the end of the week at my door!
My first time doing this, I expected to get confused, but was pleasantly surprised at how easy the process was.
Quick, simple, fast. It's easy to upload your RX, place an order, and get contacts a few days later. Highly recommend!
I had a pleasant buying experience I was a little concerned with how long it took to receive my contacts. Overall a 4/5
Didn't have my contacts like they promised had to order from their supplier and took longer than overnight delivery like i paid for
I ordered the wrong lenses. The gal that helped me was very helpful with helping me find the right lenses
My contacts arrived earlier than expected and were super simple to order. All I needed was a picture of my prescription and it was all set!
I received them after I had left to my trip. That was very disappointed as I paid a 2 day shipment and received them two weeks after.
The order was mostly touchless, and exceeded my expectations. Delivery was spot on and the materials were clear. Great experience. Would order again.
The final total was a little hidden with the contact price, tax and shipping not adding up to the total apis. What is the hidden fee?
On time excellent! Thank you¡!¡!¡¡¡¡!¡!¡!¡👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Best prices! Easy process so glad I used them...will definetly use them again...there rebate was the most...hopefully that is as easy as get lenses was!
Before placing order there was no information on fees until after pushing that final placement order.
So easy and cheap to get my contacts. Simple process and arrived quickly. I will be ordering from here from now on!
First time buying from this website and I loved it will definitely be ordering more makes everything easier and cheaper than anyone else would recommend this website to anyone looking for contacts
Yuh we got it whoo hoo thank you guys so awesome! They delivered them and everything! And they did it!
All ended up fine and pricing was great but there was a delay in the delivery which was unexpected and a little inconvenient.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
