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1-800-GET-LENS has a rating of 4.3 stars from 856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
Great customer service and easy to use website. I definitely be ordering contacts from here again!
The lenses came quickly. They are exactly what I ordered. Price was great. Enough said.
I waited about a month for my order to get delivered but it was worth the wait!
Excellent experience! Easy to order on-line, great price, and expedient shipping.
Great service and prices. Received them sooner then expected
This was a great experience overall! Cheaper than other avenues I've tried in the past.
Very Helpful! Price great!
Wish shipping could be a bit faster …
Fast and easy ordering. I would recommend this site to everyone using contacts
Great site and easy to work through. Will definitely use again
Got my contacts very fast… would definitely recommend to to anyone who needs refill on their eye prescription
Quick and easy. Wish I didnt have to mail in a rebate, but I will
Great given time. And I would definitely use this website again.
Contacts arrived as expected and on time. No issues or complaints.
1-800-Get-Lens provided quick and helpful customer service. Thank you!
My daughter is happy with this purchase. Will definitely order again from them!
Good. Delivery was good, website was good. Will use from now on.
Lens were supposedly back ordered from mfg. I r
Paid extra for overnight delivery ($25) My contacts tools over 2-1/2 weeks to come and when they shipped since it was a Friday they didn't come till Monday. It was never communicated that overnight did not include weekends.
I was not compensated in any way for the extremely long wait and the inaccurate shipping details I was provided.
Took a little long to receive but over all satisfied, so on the whole a positive experience
Easy to put in order. Best deal I've even gotten on contact lenses.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
