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1-800-GET-LENS has a rating of 4.3 stars from 856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
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137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
I asked them to cancel my order then they said they would reach out within 24 hours, they reached out a day after my order shipped and said they couldn't cancel it
First time ordering contacts from Get-Lens. Prices were lower than other options I have used. Receiving my contacts took longer than I anticipated.
From the order process to the quick delivery the entire order was flawless. We will definitely order from here again.
Came late had to purchase other vendor which cost a lit more.
Lenses weren't in stock according to the email update I got. So it took a while to get my order. But they came and the price was great.
I had to wait a little longer than expected because my brand of contacts wasn't available but overall I'm satisfied with my purchase.
Easy processing. Was assisted by customer service regarding the rebate. Thank you
First time buying contacts online, went better than I thought it would
Everything went perfect and the communication was great!
Great. Order Completed. The order was packaged well and I will always use this service again.
It was easy to find the contacts that I needed and easy to order.
I thought it would be complicated but the process was fast and easy.
Ordering was easy and delivery was quick. They reached out to my eye Dr for prescription conformation same day.
It's ridiculous in this day and age that in order to get the rebate from the purchase, you have to paper mail a submission request and cut out each upc like box tops. Let's call it what it is, an unnecessary step/game to keep your money. The manufacturer rebate link provided also was coincidentally broken on the website where it requires you to dig around to get it. A digital photo and upload would accomplish the same goal.
I had ordered the wrong size and customer service helped me reorder.
I was skeptical because I almost couldn't believe I'd found my contacts for so inexpensive! But they're the real deal, they feel great, they shipped fast, I'll never order from anywhere else
I ordered my contacts online gave them my prescription via picture in my contacts were here in less than 3 days
Confirmed you had my prescription contacts. Then delayed 2 weeks because they were out of stock. Just be up front from the beginning.
The math doesn't work out to what I was ultimately charged!
Website allowed for easy ordering. Fast shipping and great product!
Quick, easy, and comes with a rebate. Would order from here again.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
