- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
1-800-GET-LENS has a rating of 4.3 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1-800-GET-LENS most frequently mention customer service, timely manner, and eye doctor. 1-800-GET-LENS ranks 8th among Contact Lenses sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
137 reviews
Great price and low shipping fee without all the extra added costs. Can't wait for them to be shipped out!
Smooth ordering, helpful phone call, lens are as ordered and per prescription. I'll buy again from this company.
I don't know if it is more 1-800-get-lens or USPS, but I was told that it was going to be here a certain date, and then it showed up almost a week later.
My lenses arrived and are great! It is worth waiting a few weeks to get contacts mailed to me vs. paying higher prices at other online contact stores. I'll follow up with a review once I do the rebate to share how this goes.
From the moment I placed my order to the delightful arrival of my lenses, the experience with 1800GetLens was simply outstanding. Their ordering process was seamless and efficient, making it incredibly easy to find exactly what I needed. The delivery was prompt and hassle-free, arriving well-packaged and right on time.
Comparing 1800GetLens to other providers, I must say they exceeded my expectations in every way. Their customer service was top-notch, ensuring I felt valued throughout the entire process. Plus, the quality of the lenses was exceptional, offering both comfort and clarity.
Overall, I couldn't be more satisfied with my decision to choose 1800GetLens. They have earned my trust and loyalty with their superior service and product quality. I would highly recommend them to anyone looking for a reliable and efficient lens provider.
I had an auto shipment placed and the delivery took place and I received my contacts in a timely manner.
The price advertised was NOT correct, but less than Walmart by a few cents. Shipping was slow, communication was ok.
The shipping was very fast. I was surprised how fast. The price was good except I didn't understand why they charge 60 something process fee and it doesn't break it down in the total summary.
Placed my order / delivery stated 5-7 days
Took almost 4 weeks to receive my contacts. On top of that mail in rebate is 10-12 weeks for my rebate.
Great! The representative was so nice & kind. My contacts were here at my door in less than a week. Thankyou & I'll be ordering here again & again 😊
It was so easy to order my contacts. Then, they're delivered to my house instead of having to pick them up! Convenience!
So happy to hear that they carry my contact lenses. They were able to check availability of my prescription right away.
My contacts prescription for 1 box is usually up to $100. I was so grateful to find this company that has my back with the price for about half! I will be ordering from them from now on.
I waited for my contacts for over 3 weeks. When I looked at the receipt it said it was around $208, but my card was charged for $285.
It was pretty easy to do everything and I would definitely do recommend and would shop from them again.
It was so easy to order the contacts that I needed and they came within a couple of days. Would definitely order again. They are also cheaper then ordering them through the eye store
It was easy to order and the shipment was correct. The order arrived on time and we will use service again
My prescription was from outside the country and the person I talked to from 1800 Contacts was very helpful in confirming my prescription.
Ordered my contact lenses and due to quantity I was emailed right away. Made a quick phone call and clarified their concerns. Great service!
Ordering my contacts was very easy. My only negative comments is I was not notified when my contacts were shipped.
I was able to order my disposable contact lenses in less than 5 minutes. They lenses were in my mailbox in less than 5 days. Great experience!
It was super easy and they arrived very quickly. I was very impressed with how quickly they arrived.
Gain trust and grow your business with customer reviews.
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
In the community of McLean, Virginia, a visionary optician named Billie Odom embarked on a journey that would change how people purchase contact lenses. It was in 1994 when he founded Contact Lens Depot Inc., which later became known as 1-800-GET-LENS.
Billie's innovative approach was to sell contact lenses by mail order, a unique method at the time. However, this decision was met with resistance from some of the key players in the industry. After discovering his unconventional sales method, Ciba Vision Corporation, now known as Alcon, refused to sell contact lenses to him.
Undeterred by the refusal, Billie was forced to acquire lenses from other sources, albeit at a higher cost. His perseverance paid off in May 1997, when Contact Lens Depot Inc and other mail-order providers won a significant victory. Ciba Vision settled allegations with 26 state attorney generals that they had illegally inflated prices to sell its products to discount contact lens distributors. The settlement allowed Contact Lens Depot to drop its prices by 30 percent, a massive win for the company and its customers. Similar lawsuits against Johnson & Johnson and Bausch & Lomb Inc followed the case against Ciba Vision.
Amidst these legal triumphs, Contact Lens Depot achieved $1.4 million in annual sales in 2001 and transformed, adopting the memorable name 1-800-GET-LENS. Though the name changed, the company's commitment to its mission remained steadfast: to provide high-quality contact lenses to consumers seeking convenience and cost savings.
In 2004, Billie Odem passed away, but his legacy endures. Today, 1-800-GET-LENS operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Our mission has stayed the same, and we are proud to continue the legacy of innovation and dedication that has shaped our industry for nearly three decades. Come and experience the convenience and savings that have made 1-800-GET-LENS a trusted name in eye care.
