PetMeds

Pet medication is always expensive at your local vet and it is worth checking out this place if you need expensive antibiotics for your pet. Their shipping is pretty fast and reliable too!

They are terrible. I spoke to two people telling me my heart meds for my dog wet out. They never sent and never called me to tell me they screwed up. Will never order from them again.

I called for an RX for Simparica and later received an email indicating that I needed to physically obtain the perscription from my VET. I called back and was informed that I could not upload the RX via email and had to send it by snail mail. After approximately 3 weeks, the prescription did not arrive so I made my third call where I learned that PetMeds canceled my order! When I complained, the staff member hung up mid sentence and did not call back even though they had my phone number. I will never do business with Petmeds again.

I ordered 2 presc medications for my dog on July 12,2022, which I received on July 18th. I had to put my dog down on July 22nd and hadn't started giving him the new medications yet. I called PetMeds on July 26th to ask if the medications could be returned for a refund and was told they would refund the entire amount of $84.19 and I didn't need to return the medications. The refund was credited to my credit card on August 2nd. Thank you so much! I had been buying these medications monthly since Nov 2021 and have nothing but good things to say about PetMeds. There was only 1 time when delivery was delayed and PetMeds paid for the 2 day shipping so I've receive the medications before leaving on a 2 week vacation.

I would like to thank you for the service you provided the last 2 years of my best friends life. Thank you for your compassion and generosity at the end.

This company cancelled my orders and accused my of having multiple accounts with them. I just recently got my first pet in my entire life (a dog for my daughter) and just signed up for a PetMeds account in the last week. I placed two orders over the first week and went to place a third order. I called in to inquire about the order shipment and was told my account was frozen. I was transferred over to a supervisor, who would only name himself as "Jack", and he told me that I could not do business with him anymore and that I had multiple accounts. I asked how I have multiple accounts and wondered if someone had stolen my identity or something like that. I asked for details, but Jack would not give any details about the accounts that he said were mine, but that are not mine. I'm not sure how he could attribute an account to mine when I had never used the 1800 pet meds website before in my life. He simply stated that I would have to file a subpeona to receive any information about my account.

I ordered dog treats about 4 months ago. They said they were backordered. Today they canceled my order without an explaination. It is odd that other places had them in stock.

I ordered Proin Tablets for my dog and was informed that I needed to send in an original prescription, I then went to my Vet and retrieved the Script since for some reason they couldn't fax it, then I waited a week and was told they still haven't received it. I emailed the following day and was told that they want me to give the mail 10 days, so I guess they are in a part of Florida that has very slow mail service, but even then they won't be able to fulfill my order since they "just ran out of Proin and won't be getting any in till March 20th" it is now Feb 23rd so now I have to go back to my Vet and purchase from them as I should have done to begin with. I'm not sure why it Would take a month for them to receive their supply ofa common supplement for dogs but I'm guessing it's got to do with where it's coming from (China maybe?)

DO NOT BUY HERE, I repeat, DO NOT BUY HERE, be prepared to wait for weeks for your stuff that is always "preparing for shipment" have the money withdrawn in a sec but will take forever to give it back when they don't give you the product. This business is a shtshow.

Proceed with caution! Ordered box-packaged bottle of Vetmedin 1.25 mg chewable pill, 50 count. Bottle was not in box as pictured, was rolling around in delivery box plus bottle was not sealed meaning it probably was hand-filled from a larger bottle or even a returned bottle so don't know what real expiration is or if indeed it's the right pill although it looks the same as prescription from vet. Needed quickly so paid extra $19.99 shipping on order placed early Friday for overnight delivery. Had to call with a question and when said had paid for next day delivery found out I missed that overnight was next business day so wouldn't receive order till Monday. But, she said she could change that for Saturday delivery and would resend it and to just write Return To Sender on package already sent out for Monday delivery. I really appreciated that but still didn't understand why it couldn't have been done to begin with. I did get package today (Saturday) but am now somewhat leery that it's the right med and how old it it. Tracking texts for delivery status was good. I'd think twice about ordering from this particular site just because product was not sealed or in correct packaging. I would also recommend reading reviews before ordering.

It's been an entire week, no shipping, no word from company. Bad business. Would not recommend! 0/10

Their markup is incredible, it takes 2 weeks to receive the medications from New Zealand, but I order in advance and never run out, like I said their markup is awful.

Thanks for ur fast response, on usps foul up, got my order next day as u said, bad reviews must come from other on line pet services!

Great prices, fast service and no hassles for your pets prescriptions. They contact the vet and take care of all the leg work.

Awesome sites for buying the pet dog and it is an amazing site because just nw my grand ordered the pet from this site with a reasonable price.

I've bought great stuff off here for my dog for quite some time now and I appreciate their quality. I recommend it.

On may 1. Placed order I got order 17 days later. Contacted on may 11, said would overnight my order. Liars

I always buy things on this site for my cat. She loves it and grow healthy. So, it is also a pretty good site for me.

Ordered on 6th pain meds and Temeral-p for my 10.5 lp sick 13yo Yorkie. Cmb on 10th for Diff cc, gave. No other questions. Waiting, 14th s/b getting today by uspo. Finally. But his Tramadol said "UPDATE" when I CKD on their site (they separated the 2 orders?) I said NO, NO, NO. I CALLED AND... YES YES YES YES. It wasn't shipped. Now the 14th 8 Friggin days LATER, 8 DAYS LATER... NO CALL, NOTHING... MY YORKIE BONES IN SHOULDERS ARE DINSIGENGRATING... I'M TOLD. THEY DIDN'T HAVE HIS "CORRECT WEIGHT" THATS WHY THEY DIDN'T SHIP IT... I TOLD HER... IT'S THE SAME AS THE ONE SHE AKREADY SHIPPED... IDIOTS... BUT I WAS NEVER CALLED OR ASKED WHEN I GAVE THEM A NEW CC... $#*! THESE PEOPLE...

PUT THEM OUT OF BUSINESS.

GO TO CHUYS

DON'T BUY FROM THEM... EVER

DON'T BUY... THEY DON'T CARE ABOUT YOU PERIOD...

I ordered Proin for my dog on 11/25/20. AFter waiting over 2 weeks and no update email I logged onto my account to check status of order. Waiting for customer approval. I questioned what are you waiting for, my vet already approved 180ct. The response was that my vet only approved 60ct. I called my vet. They approved the original 180ct. I call your customer service again to question why my order hasnt shipped. Now you tell me order wont ship until I get bloodwork for my dog. What? I called my vet again. My vet never requested bloodwork they approved the 180ct Proin and are confused why they keep trying to blame the vet. Again, I call customer service and the rep was argumentative with me. She needed the vet to sign off on the proin in order for the shipment to take place. At this point I told her to cancel my order and I would never order from 1800 pet meds again. Thanks to them, almost 4 weeks have gone by and now I'm out of my dogs medicine due to their incompetance. I never ordered from you before and will tell anyone listening to use Heartland or KV Supply or Chewy.

I set up autoship with PetMed to insure that my pet's medication would arrive in a timely manner. This worked for 2 months, but the third autoship was a total failure. I received an e-mail on 1/2 that meds will ship on 1/6. On 1/5, I received an order confirmation saying that tracking information will be sent once the order has shipped. Now it's 1/14, no tracking info has been sent and my pet's medication is running low. I call customer service. The customer service rep is very pleasant and apologetic. He checks to see what the hold up is and informs me that the medication is out of stock and not expected to be back in stock until 2/3. The rep says he can forward my perscription to a pharmacy of my choice, but unfortnately that remedy won't work because retail pharmacy's don't carry the medication in perscribed amount for my dog. I appreciated the rep's helpfulness, but am totally annoyed with PetMed the company as they should have informed me earleir that the medication was out of stock. If they had, I could have worked with my vet to get it somewhere else. Now I'm stuck and most likely my dog will be out of medication for at least a week or more. I canceled my order and autoship service. Will not buy from PetMed again. Very disappointing!

This site makes getting my dogs flea medicine very easy. I don't even have to leave the house. I place the order and its delivered to my door.

Ordered from here, they called our animals physician and away we went. No problems whatsoever. All good. Thank you.