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1A Auto Reviews Summary
1A Auto has a rating of 2.2 stars from 506 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1A Auto most frequently mention customer service, return shipping and wrong parts. 1A Auto ranks 764th among Auto Parts sites.
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Very Please on my parts fit like they should. Will shop at
A1 Auto again thank you.
We are glad to hear it Anthony! In the event that any issues do ever arise, please reach out and we will promptly rectify the situation.
Very pleased was able to find what we needed quickly price was good quick delivery.
Thank you for your review Linda! We pride ourselves in providing our customers with quality auto parts, at a competitive price, in a timely manner. And we look forward to assisting you with all your future car repairs.
Be happy to give you a review if I could remember what the Purchase was
Great price, fast delivery. 1A Auto is a great reliable supplier.
Thank you for your review Walter! We look forward to assisting you with all of your future car repairs.
Their video for removing my alternator was spot on. I decided to reward them with my business so I bought their alternator. So far, so good.
Dan I am elated to hear that. We have created over 8,000 Do-It-Yourself videos showing people how to replace the car parts that we sell--empowerment over the exorbitant mechanic shops. We value your business and look forward to assisting you with your future car repairs.
Great company to deal with. Part shipped quickly and came on time. Easy install and works great
And you are a great customer to work with Scott! Thank you for your kind words and we look forward to assisting you with your future car repairs.
I haven't installed them yet due to the weather but they arrived when promised
Glad to hear it Michael! Please reach back out after you install and have a chance to test. All of our parts are quality tested and will not disappoint!
No complaints for 1A Auto. Great products and great customer service when it comes to returns when I had no use for the parts after I traded my truck it.
Alfonso, we try to make every facet of our interactions with our customers as easy as possible. If you ever have another issue with a product you recently purchased, please reach out and we will handle it right away.
I receive my shipment in two days. Very, quality parts with online videos, that made my installment simple.
Doug, thank you so much for your review! It is always nice to hear when customers take advantage of our Do-It-Yourself videos and forego the exorbitant prices set by mechanic shops. We look forward to assisting you with all of your future car repairs!
Parts where great shipping is faster than ambulance service great place to do business with
Antoin thank you for your kind words! And I sure hope the ambulance service is rather quick where you live!
Headlights were faded because of the age. Was going to have them cleaned for $100 dollars. I found new ones for $95 dollars, ordered them, 5 days later I received them, took me less than an hour to install them, they fit perfectly, both headlights and turn signals. Outstanding quality.
Thank you for your review Dan! It does not get much better than foregoing the expensive mechanic shops in favor of doing your own repairs--plus that sense of empowerment cannot be replicated! In the event this was your first purchase from us, we look forward to assisting you with all of your future car repairs.
Got part I needed price I was ok paying. Ordering experience was great
That's what it's all about Pete: finding an establishment that satisfies price, part, and customer service experience. Thank you for your kind review and we look forward to assisting you with all of your future car repairs.
I had a dead battery and they had a great prices on a replacement. I use them for all my car maintenance, but I did shop around for price and they were the same or better so that clinched the deal.
We are glad to hear it Richard! Yes, we do highlight that all of our parts are quality-tested, but that does not our prices are through the roof. Thank you for confirming to others out that our prices wholly competitive in the auto parts market.
I bought a set of ready mount struts that ended up faulty. 1A Auto customer service helped me right out and replaced the bad struts. I have bought sever parts from 1A Auto and 99.99% they are right with what fits your car or truck. Just knowing they will do what it takes to make sure your parts are right is a 1# priority in any customers satisfaction. I highly recommend them, I trust them and they are great at making sure you are satisfied as a customer. Now show me another AUTO PARTS STORE that does that? I know ADVANCE or PEPBOYS will not. So go with a trusted name 1A AUTO!
Thank you so much for all of your kind words Donald! In every decision that we make as a company, it is made with the customer at the forefront of our minds. And without customers like yourself, our company that started in the small corner of a garage, would not have been able to grow into the national presence that it is today.
I replaced the rotors and brake pads on all four wheels on my Cadillac CTS. As good as new don't have any problems. Car stops in both wet cold and hot conditions very pleased about the purchase although the rotors tend to rust rather fastly where the brake pads don't make contact with them I really don't think that has anything to do with the performance of the product because they work fine
Joe, thank you so much for your review! We have a ton of Do-It-Yourself car repair videos on our Youtube channel, so if you had not done so already, please make sure to go and check them out!
I have ordered from 1A quite a few times. Service is always great. Wrong part was shipped once. I called and the correct part was shipped same day. Told me not to worry about returning other one. Said donate it to someone who can use it. I would definitely recommend them.
John, thank you so much for your kind words! That is correct: in situations similar to yours, we recommend donating the piece to a vocational high school. We look forward to assisting you in all of your future car repairs.
Product arrived intact, on time and as advertised. Installed and doesn't leak. Just what I asked and paid for. Couldn't ask for more.
Marion, I am glad to hear that everything went according to plan. If any issues do ever arise, please reach out and we will make sure to promptly reply and rectify the situation.
Received quality parts timely and at a good price. I'll use them again.
Hello George! I am so happy to hear that you were satisfied with your purchase! We look forward to assisting you with all of your future car repairs.
From the business
1A Auto empowers people to fix their own cars & save hundreds! Quality Auto Parts. Thousands of How-to Videos. USA Customer Support. Fast & Free Shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your words Daryl! There is nothing more frustration than an inaccessible website...