1outlets.com

Do not purchase from them, they will take your money, your order will not be delivered, they will provide a lame excuse and offer store credit plus some fake promo code instead of a full refund. When you try to use ur store credit, same thing, no stock and will write lengthy emails apologising. Trying to say that refunds take 5-30 days should you request for it. There are many customers that have been scammed, read the reviews pls! I hv attached their rubbish emails.
Report them immediately to whichever country you ordered from. We are making a formal complaint to a Singaporean government agency. They need to be SHUT DOWN.

At last, in june 2024, I have made an online report to the Singapore's Police. If you had the same scam experience with them please do the same, it's easy and fast! Don't complain just by writing on the internet. With more incoming reports, Poilce will be able to close down this website forever! Help other people, thank you!

I ordered Littmann core stethoscope.
They mentioned item shipped. After 2 weeks they said it is shipped but may take time due to shipping from US. After 1 month they said the item may be lost. They are not refunding money back. They gave in store credit to buy something else.
Initially they replied to 8 emails. Now not replying to emails.

Arnaque, a éviter absolument.
Commande passée il 6 mois, confirmation reçu, après deux mois je n'ai rien reçu, j'écris un mail, ils me disent que la commande a été annulée, et qu'ils vont me rembourser, mais depuis plus de 4 mois, aucun remboursement et aucune réponse à mes emails, ce sont des voleurs.

1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.

The local currency rate was listed 30% less than the price they charged. If you're even thinking about ordering with them check the price listed in small print at the bottom listed in SGD before completing the transaction. Then go to a currency conversion site and check what that works out to in your currency. If it's notably different then pay attention to all these negative reviews. After paying, they could not send the item. They then only issued in store credit (as per their refund policy) rather than refunding the credit card that made the order. I don't want anything else from them. Utter scam!

Bought some counter top paint for > £100.3 weeks later, order is still processing. Have just cancelled. This is a good way to fund your business - take customer's money and don't deliver any products.

UPDATE: After I told them I'd be in touch with my bank, they contacted me to tell me they'd refunded my money. Upon checking my account, this turned out not to be the case. So if you get a call from them telling you they've refunded your money, don't take their word for it - go and check. Chances are, they're trying to hang on to your cash for longer. If you don't receive funds, email them immediately, don't wait for the 15 days grace period to expire. Better still, just don't transact with this company at all.

I have reason to believe that they have no intention to ship goods you ordered. When you ask for refund after they gave different reason of non delivery, they then said they will credit your account with them for your next purchase. When I requested refund to my credit card which they first debited, they agreed but nothing happened. I have been chasing for refund for over 2 months. This is a scam.

The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional.

Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck.

Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice.

Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet.

Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment.

The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.

Total scam. They never send out any items to me and only give in store credit which I don't think is legal here. They should warn you ahead of time refunds don't happen. All the good reviews here look suspiciously like fluff to try and keep the reviews from bottoming out.

I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!

Every time you order something there are long delays and eventually the order is cancelled due to various issues, suppliers, product, etc. You are given a store credit but every time you try to order something else the same thing happens. Ultimately you cannot order anything and your money is locked on their website. Customer service always say that they are looking into it and they will 'process' your request but you stop hearing from them after a while.

It's a scam! They first start with fast replies and keep reminding you your package is coming until they try to contact you just to tell you your package is lost and you never get a refund, only store credit. But every time I re-ordered, the package never came and is suddenly not allowed in my country, which is not true btw.
I've tried contacting them to make this right amd to get the order I paid for, but they just vanished and stopped replying and never bothered to help me about anything.

Got scammed. Bought perfumes, the waiting period was 3 months to receive. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.

I ordered EltaMD sunblock, it was suddenly cancelled. Anyhow, I'm still thankful that they messaged me and explained what happened. I also got the refund. Overall customer service is Very excellent. Thank you

Not recommended buying from this website.
My order was cancelled and the refund should happen 3 months ago; it is now still pending with no given reasons. No response by email when I follow up either. Very frustrated.

Ordered an item for business needs. No order confirmation to find the order was later cancelled. Money has been taken from my account anyway and received no contact after 3 different emails. Avoid at all cost

First order was okay. Then i re-ordered and got cancelled. Said will refund but the process took forever.

Asked for the reason of cancellation and never get responses. Customer service kept ignoring my queries.

1outlets is a very trusted company from online and this give best service to every customer. I am a customer and I really satisfied with their service. I highly recommended everyone please come and purchase your goods.

Customer service were amazing. Good response.
Good price, quality products with fast delivery to another country in Asia, whilst ordered in Europe.
1outlets.com followed up to ensure they were received.
Am very impressed and would highly recommend and will order further from this company.

I believe the staffs are really trying to help, Jarah. But the company Sucks! Both my orders were cancelled and I ended paying estimated USD 21 for the product I never received. I'll not buy from this website again.

I was excited to discover 1outlets - as an expat in Asia for 10+ years, your site has some items I simply can only get back in the US. My package arrived yesterday and I am happy now I have about $400 of items in my wish list and will order again soon. Thank you.+-

Just want to share that although 1Outlets didn't get to deliver my ordered item due to some issues on export documents but I am happy to report that their customer service was very professional in trying to resolve the issue. Several of their support staff made extra effort to get in touch with me.

AND my refund was processed without any hassle on my part.
Amazing customer. I will shop again with them. I think the group deserve 5 STARS.