1outlets.com has a rating of 2.5 stars from 584 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1outlets.com most frequently mention credit card, full refund, and total scam problems. 1outlets.com ranks 35th among Discount Shopping sites.
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1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
BUYERS BEWARE! This company is a big fraud. I would give them a zero if possible. I bought an item from their website at a cost of SGD172.24 and cancelled it before it was dispatched. I asked that the refund is credited back into my bank account. It's been 7 months now and after several emails and calls I still have not been refunded. I get the same default message whenever I call which is that the issue has been escalated to their finance department. Now when I call, it doesn't even go though any more. How can such a company be allowed to exist?
I am satisfied with the service rendered and you guys are indeed doing your best to fulfil customer's needs. No doubt some reviews are adverse
Just to let you know I got a message from American Express the amount has been credited. Thank you for your attention. Best regards.
Customer service is great. The product was working perfectly.
I will buy again from them. They offered the best price as
Compared to other stores.
Would prefer to receive my purchase within 7 working days instead of waiting for a month. Price is cheaper if compared to our website.
Extremely good customer service personnel who are very prompt and helpful in providing advises and updates. Would love to purchase from them again.
My order was out of stock. They provided very good communication in helping to resolve the matter. I got my refund at last.
My order was out of stock but the staff were really quick to sort it out which is great! Thank you very much!
My orders were cancelled by the sellers. These sellers should not have posted if they are out of stocks or unable to deliver.
I released 4 orders, All were cancelled by supplier. Up till now, only 1 order was refunded. Waiting refund for other 3 orders.
Although the product did not came I was well informed and refund has taken place in full amount, thank you for the assistance.
My carrier have arrived and I'm so thankful for an honest service even if I'm located overseas. Thumbs up to the team.
Thank you for the prompt refund. I have just checked my credit card statement and found that the full amount was refunded.
Excellent service, prices and follow up with clients. Would definitely use this for major purchases.
Special thanks to Hanna and her team.
Just like everyone else I got ripped off they cancelled my order and said they will refund me but no money refunded.
Good place to look for unique items not available locally. Took quite some time to reach. Maybe they can improve their delivery.
Excellent customer service. Very considerate and courteous.
Just had a problem with the supplier but the team handled it effectively. Thank you.
Thank you very much I received the bottles. It has been a pleasure to deal with you. Thanks for good service.
Totally scam company. No email reply, no item received but payment fully charged! Going to lodge police report for this case.
Thanks a lot for full support and communication for resolve my case.
I will continue ordering the items from your company.
Even though I didn't receive my order I like their service and follow ups, that they have done the refund quickly.
This is a responsible shop, send an e-mail, and then call the customer to confirm. Very friendly and clear, thank you.
I have been contacted with the CS for many times to check the status but there are no responses at all.
Hi 1Outlets, thank you for your assistance with my purchase I'm happy to receive my package. It was delivered on time.
I would just like to confirm that I have now received as promised below. Thank you for your support. Best regards.