1outlets.com

Scam website.
They won't refund your money nor respond to your follow up requests.
Don't fall prey to these cheap sites. Buy only from trusted sites by seeing the review.
I should have seen some reviews before ordering in this site.

But I'm not giving up!

Do NOT buy from any of the 1Outlets websites, EVER! I bought something, an hour later they cancelled it due some issue with the item I was trying to purchase. It's been an endless stream of lies and empty promises that my refund is being reviewed/is being processed/will be processed soon/etc... but still no refund.

I will keep emailing them at least every week until I get my money, even if it takes years...

Absolute scammers. You will be responded by bots. And never get you money back. Strange such scammers still exist in a modern world and continue to cheat people after so many confirmed fraudulent cases. I guess the problem is no one is spending enough to justify the effort needed to chase and sue them. Very innovative cheaters.

I placed orders for several items at different times. Only half of one product ever reached me. Some failed purchases were refunded, some were not. I am still waiting for the refunds after a year. When I wrote to remind them, I'd get a dozen messages such as this: "Good Morning, Sir/Mdm. I just like you to know that I am still here, waiting for the latest update. I will keep you in touch. Thank You."

It seems to be their polite way of saying, "You can kiss your money good-bye."

This is a fake website. They won't ship anything. Will copy paste emails for 2 months. After that they'll stop replying altogether. I ordered on 23rd August, but they kept on saying non sense like it's under process blah blah. Now they are not even replying. Please don't be fooled like me.

Extremely bad customer service. Emailed since 2 weeks ago to verify product info- nobody care to reply. Called numerous times & no answer. Finally managed to get someone on the phone- promised to reply my email with the day but nothing. Luckily i have not place any order yet. Otherwise i think i may not even receive my item (from other reviews saying items not delivered).

I've made three different orders. In two of them I received all my stuff. In the third one there was a product out of stock and they refunded me without a problem.
The only issue is the long delivery process. But given the fact that it's free, I have to be patient. Overall, good experience.

Have been more than 36 days since the charged my credit card n cancelled the order. Still haven't seen any refund yet.
They did reply saying they have sent Transaction log n asked u check with your own account which is an excuse of more delay

Be prepared to lose your money if you order from this company! They take your payment, then apparently can't supply the goods, then promise a refund that never appears even after you receive numerous emails and even a personal phone call to tell you it has been issued. All done very nicely and politely to fool you into thinking they are offering good customer service, but they actually appear to be nothing more than crooks! Avoid!

Management support needs improvement and urgency to resolve a case, especially the time frame of delivery and refunds. But so far, they are trying their best to update me and follow up on my complaints.

Its a scam.
Never order to this company. My order last Jan. 2023, didn't arrive and told me they'll refund it and they are giving me credit in there shop. Looks like a complete scam to me, take the order then say can't deliver but do not refund. Stay away!

I would like to warn others to avoid this company. They are disorganized and unreliable. After 45 days my first order did not arrive. Customer service said the company failed to ship the order. I told them I wanted it and would wait. They said it had been shipped to me for sure this time, but close to a month later I received an email advising they were cancelling my order. The reason being some alleged restriction on shipping this to Thailand. Very irresponsible service. Looks like plenty of other customers have had their orders cancelled too. How unreliable. They promised a refund, I'm waiting...!

I don't understand how they are permitted to operate. I placed an order 23 Sept. I was told almost immediately that they can't provide the items advertised on their site, and which I paid for.

I was then told I needed to pay hundreds of US$ extra to obtain the item, but they would not explain what the additional charges represented. I got fed up with their utter incompetence and refusal to reply to emails, thus I requested a refund.

Nearly 20 emails and over one month later, I still have no refund for the original amount paid. This is fraudulent.

Total scam! I ordered an item and after 2 months of waiting they said it could not be sent to NZ. They do not refund but give store credit. I ordered 5 other items (separately) and each time they led me along with months and finally said that the item would not be allowed in the country due to customs (totally incorrect btw). They do not give refunds. I have wasted my time and my money

Waiting for a month with no respond with from email.
Had to call the call centre numerous time to get answer.
Finally they gave up and decide to just give me full refund (still havent received yet)
I hope nobody else would try this awful experience with the service centre.
Please stop with the lies and deceit to the customer.
My last wish is they all go bankrupt.

Item delivered on the date specified, although had to chase local Penang office as they held it for 3 days I could only find the item on this site so very pleased you were able to send to me. Would use your service again, thank you.

Having looked everywhere to find a USA filter with no luck in the UK I accidentally found 1outlets.com and found what I needed. Did take a while to arrive but it came from the other side of the world, but arrived safely and in good order. Would recommend 100%.

Item delivered on the date specified, although had to chase local Penang office as they held it for 3 days I could only find the item on this site so very pleased you were able to send to me. Would use your service again, thank you!

Its a scam. Never order to this company. Placed order for hundreds of dollars in november 2022. They said they could not deliver the goods I ordered, and that I would get a refund. Now, 6 months later, I still have not received anything. I can confirm other peoples rating that it is a complete scam. You do wisely to stay away!

I bought near Christmas something for my wife, few days latter received the info that it was out of stock ( they don't have control to their stocks), so i requested refund. A month and a half latter it was not done yet, i had to contact them and to be effective on my complain to have the refund done after a few days.
The impression of 1 outlets is really bad and for sure i will never fall into this trap again!
Only one good note for them is their support team. They answer fast and were able to solve the issue in just a few days after my complain.

I have placed an order (*******/14.04.2019), unfortunately BEFORE seeing all bad reviews about this company. I decided to cancel it, send them many emails and no reply. I have made a complaint to "e consumer.gov" and I intend to take legal steps because I do not want to waste more than 200$. I keep wondering myself how is it possible for some to stole money this way?

My 3 orders being cancelled without knowing the reason. And the process of returning money is super slow. Not going to purchase here anymore. Waste my time search for product, pay for it and then get rejected.

When products are out of supply, please update your catalog as soon as possible. When other sites just take several days to refund the money, this company has taken over 1 month but still, the money is still nowhere to be seen. This is my first time and the vert last time to order through this site.

Yes, if there was a zero star, I would just rate this zero a Zero star.

Do not order from here, mates.