1outlets.com

I have checked my account and yes the refund has been made. Thank you so much for the prompt reply. I really do appreciate it. I really want to purchase the item again in 1Outlets.com.

Hi just letting you know that I received my Varnish today. Thank you so much for your support. Hope you have a very Merry Christmas and wishing you all the best for the new year.

They have been helpful in resolving my case on the shipment that I didn't receive on time. They have been in constant contact with me via email whilst providing me updates.

My purchase did not materialize because of a delivery issue to my country. However the support team provided timely and clear update on the status and refund.

I was being updated every now and then, the customer service were supportive and I appreciate most the delivery of my item which came perfectly on time.

Two orders needed for refund, staff are very helpful to follow-up till the refund settled as to ensure I have received full refund from credit card bank.

Staff is very responsive to my emails which gives me the assurance that my order is being monitored. A shorter duration for the delivery would be great.

Hello, I received the refund. Thank you very much for your cooperation. I am sorry how things went with your merchant but definitely I will make another purchase through your site.

Thank you for a refund on an item that could not ship. Though there was a lengthily delay in the refund the team soon sorted it out even, giving time to make a phone call to assure me of the refund.

Your staff was really helpful, kind and friendly to me, they answered me quickly and took good care of my order. I'm very satisfied and thank you all for your support.

SCAM! They will just have you wait, and after 3 weeks make a "refund", where you get store credits... you buy again, and same things happen... you will never get your money back, just store credits.

Do not order it's a scam, same story as everyone, products not available order from another merchant or refund, I'm stil waiting on my refund... Totally getting ignored, stay clear

Trusted online shop, they sell stuff which I cannot see from other online store, I'm so much thankful for the whole processing I receive it in no time.

Scam scam. No refund, no product send. Been 5 months. Customer service is not helping, not located in Singapore. Bank will not dispute after 2 months.

Thank you very much for your kind words, this week I have received the package. I am very pleased with the whole order procedure and your angelic service. You can presume my future orders.

False advertisement as a website that is reliable, honest, transparent, etc. Ordered items over one month ago (NOV 2018) it is now December 2018, with no deliveries and marginal contact from 1outlet.com stating they will attempt to locate items and update... this has not happened. TOTALLY AND ABSOLUTELY FRAUDULANT BUSINESS. Should not be allowed to operate based on reputation here in Thailand!

Even though I couldn't purchase the product successfully through 1outlet, the customer service still kept a close look at checking my refund status and informed me by email.

Thank you for your kind assistance. I have received the confirmation email about my goods on the same day that I called up. I will keep track in these few days. Thank you.

I ordered 2 items. 1 item arrived and the other item's amount refunded to me after a month. It has not good reviews on net and i was confused to shop but i had a good experience with 1outlets.

More than a month ago I purchased a product.The product was not available an the order was cancelled by the seller. The stated refund hasn't been issued

Sent the product when they said they would. It arrived on the date foreseen. Even received a follow up call to check I had received it in good order. Excellent service received and would use again.

I have been waiting for a refund of items that were cancelled by 1Outlets due to failure to ship my orders, and its now 5 months, and NOTHING! THEY CONTINUE TO SAY THAT THEY ARE "facing some problems with our previous gateway provider" OR that the refund has already been sent, but after checking and rechecking with my bank, I have not received anything! This is a total Scam! SGD500+ into their greedy pockets!

My first order (which was placed on 25 Oct 2019) was lost (IDK how they lost it) so I was offered an identical product from another vendor in replacement, but it took them so long to even process my order so I cancelled it in the end. I cancelled my order on 24 Dec 2019 (two freaking months from my first order) and was informed that the refund process would take 10-30 days. Come 24 Jan 2020 and I still have not heard anything from them/see anything in my bank account. Contacted the support again and after SO MUCH BACK AND FORTH they finally refunded me on 2 Feb 2020. A pain to deal with.