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1outlets.com has a rating of 2.5 stars from 584 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1outlets.com most frequently mention credit card, full refund, and total scam problems. 1outlets.com ranks 35th among Discount Shopping sites.
This company does not typically respond to reviews
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
BUYERS BEWARE! This company is a big fraud. I would give them a zero if possible. I bought an item from their website at a cost of SGD172.24 and cancelled it before it was dispatched. I asked that the refund is credited back into my bank account. It's been 7 months now and after several emails and calls I still have not been refunded. I get the same default message whenever I call which is that the issue has been escalated to their finance department. Now when I call, it doesn't even go though any more. How can such a company be allowed to exist?
It arrived late but arrived perfectly
Thank you so much for the excellent customer services. I would share it with my family.
Very good service Thank you for resolving this matter for Me. The refund has been received all happy and smiling this end.
Tip for consumers:
Great site from my side.
Products used:
Jackets
Although my order has not been successful, the customer service assisted me very well and kept on updating me with my refund.
No response to emails. No contact, no refund. Out of pocket over $100!
Should not be allowed to trade.
Though they have not succeeded in arranging my approved article, yet they cooperate & succeeded in refunding my payment.
Immediate refund polite letters, customer service peole example worth tone
After three days I got my refund
Tip for consumers:
very kind people at customer service
Products used:
I got a refund
Initiative in reaching out and giving updates. Delivery was also quick and smooth wothout troubles. Thank you!
Please never buy from this site!
They deliver some products, usually the cheap ones, and keep you waiting for months for the expensive ones, saying they will refund but never do. The delivery they do, for cheaper items, is to win your trust, I assume.
They will reply very POLITELY, from different accounts, under different names, very officially and rigidly, excessively calling from anonymous numbers to sound real, until you ask your money back for products you bought, but never received. They don't even let you know they will be late with them, you wait and wait and wait because the products you received, the cheaper ones, is a promise the others will come too. EXCEPT THEY DON'T. It's a red flag of course, but you paid, so it's too late.
They promise a refund, but never reply when the refund deadline is over: 30 days.
I WOULDN'T BE SURPRISED IF THE GOOD REVIEWS ARE TOTALLY MADE UP BY THEM or HIM/HER. THEY SOUND VERY POLITE AND DETAILED, DO YOU SEE THAT?
DON'T EVER BUY FROM THEM. PERIOD.
I am quite satified by the promptly reply to all the qeries and action taken, a very reliable online purchase platform.
Easy access. Free delivery. I wrote an email about the product and I have prompt reply. Nice and helpful customer services.
Good response over email, got money Refund when product was not delivered. Tracking was easy over mail than on the website.
Orders were unable to fulfil due to the supplier being out of stock but they made a full refund of the purchase so no problem.
I am very happy with your service, very good service. You still follow up the deal even myself had already forgotten it. Thanks very much.
My order was cancelled twice, and i asked to refund my money that i didn't receive till now. Emails back and forth since November 2019.
I had great assistance from the customer support, product came on the agreed eta and I'm satisfied with the service.
Very pleased with the follow-up service after the 1st order was lost in transit. Will trade again with this company.
My first package went missing, but action was taken to send a new package and to ensure it reached me.
Great product at a great price. Arrived in a short time frame. Would very happily order from these guys again.
Ordered and paid for an item that the supplier couldn't ship. Excellent response and action to refund my money. Recommend to anyone. Thanks.
Super customer service, immediate responses. Quick and informative, and really going the extra mile.
Had to get a refund but was happy with the process. Someone followed up with a phone call as well which was appreciated. Thanks.
Item was out of stock but instantly after paying was informed of this and have received credit back. So a good service was given.
Product arrived in nice packaging and the customer service was promptly followed up after I confirmed my order. Thanks to the customer service team
Thank you very much for your email, it is very much appreciated. I look forward to purchasing from your group again in the future.
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