Overview
2Checkout (now Verifone) has a rating of 2.7 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 2Checkout (now Verifone) most frequently mention customer service and credit card. 2Checkout (now Verifone) ranks 9th among Payment Processing sites.
Pathetic experience with 2checkout, I apply for 2chekcout 2monatize plane, After submitting all documents they don't respond me I wait for 7 days, then I apply a ticket and after 7 days their customer care responded to my mail and demand further docs from me, I provided them my CNIC, my house documents, business documents and all confidential data my banking details and etc, then I wait for 7 days they don't respond me then again I submitted my ticket and they took action after this I received their email we need a stamp paper of your property where you are running this business I provided them and again they delay me for 7 days, after 21 days of processing they just emailed me send us a product which you are selling, I just send them, they said please remove PayPal from your site to enable our gateway I just remove everything from site.
After processing of one month they just sent me a message" your product is against our guidelines and send me a link of prohibited products I just checked and my product was not their prohibited list, then again I submitted a email and request them my product is not listed in your prohibited products, and please send me a valid reason why you didn't approve me, then they only sent me a message we can't disclose and close my account. I just waste my 1 month and Provide all data. Very unprofessional I don't know why they don't approve me I have checked on my competitors website their gateway is integrated but they didn't approve me.
The charged me three times for the product Advanced sytem care. I did not recover the money yet. THEY ARE SCAM!
They steal from you, if you see a payment gateway with 2checkout, Don't do it go somewhere else. This is a RIPOFF SCAM company!
Hello Johnny!
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
Please know that 2Checkout (now Verifone) is the payment processor for 20,000+ global online businesses. The charge that you are referring to is because you have purchased a product/subscription from one of those online businesses.
We have sent you a more detailed email on the matter and we'll gladly assist you in sorting this out.
I've been waiting over a month for a response to my questions that I've sent a number of times.
We were never able to integrate our site or app and never did get the support to be able to do so.
Hello Abdulhameed!
Thank you very much for sharing your experience with us. Please know that we take the satisfaction of all clients very seriously. We have contacted our Tech team, and I understand that you are already in discussions with them, as they are trying to solve the problem for you. I would recommend keeping the conversation on a single thread, as our team already responded there.
Thanks so much for being patient and so understanding.
It was very helpful and good work! I appreciate that
Hello Mehmet! Thank you for taking the time to leave us feedback!
We're happy that you're enjoying our platform and services. If you ever need further help from our side, our team remains available at supportplus@2checkout.com.
بالنسبة لي تشيكاوت من أحسن الشركات خصوصا في دعم العملاء فعلا تستحق رقم واحد على مستوى العالم...شمرا لكم
Thank you, Hamid, for your positive review! Your feedback means a lot to us; we'll definitely share it with our team. We look forward to maintaining a long-term partnership with you and helping your business succeed!
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- Alpharetta, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Abdullah!
Thank you for your honest feedback. We apologize for any inconvenience you may have experienced.
Please know that the list of Prohibited Products and Services is merely representative, but not exhaustive. In other words, your business practices, products, and services may not be approved by 2Checkout regardless of whether they appear in the PPL list.
There are many factors that are taken into consideration when an account is reviewed. In general, all restrictive actions we take are to protect the partners and the customers from any negative scenarios. The most common reasons for closing accounts are generated by fraud scenarios, elevated chargeback rates, and consequences of banking regulations, among others.
More details can be found on the Terms of Service that you agreed to when you signed up, where you can find an overview of cases where closures may be enforced.
To further investigate your particular situation, please send us your merchant code or the URL of the website you applied with at supportplus@2checkout.com and we will get back to you with details.
Thank you for your understanding!