• 360Tuners

360Tuners

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Overview

360Tuners has a rating of 3.7 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 360Tuners most frequently mention customer service, auto parts, and shopping experience. 360Tuners ranks 33rd among Auto Accessories sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
5
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How would you rate 360Tuners?
Top Positive Review

“My experience with 360tuners is worth mentioning, as...”

Aidan T.
2/23/12

My experience with 360tuners is worth mentioning, as I received my order timely and safely. The packaging was so fine that it took me around fifteen minutes to open it up. Last time, I faced a trouble on purchasing lights online from some other seller. They reached me in bad condition and I had left with no option than to throw them away, as the company didn't take the responsibility of damage. This time, I ordered headlights for my Audi A6 at 360tuners.com and received the delivery as per their conditions. They informed me at very point and caused no trouble or inconvenience. I received a call from their customer support centre even after receiving the order, whether it was in good condition or not. Moreover, the headlights I got are interestingly stylish and appealing. They are water-proof, shock-proof and UV protected. These qualities make them more look brighter and radiant till date. Go to 360tuners if you are tired of finding this comfort with auto parts seller.

Top Critical Review

“They lie and steal”

J D.
6/19/18

Ordered tail lights in February. Its now june still dont have them. Called 6 times in the Last few months always told customs held up order coming in friday. Called today they refused to issue a refund. They are frauds. Stay away.

Reviews (104)

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360 tuners (5) customer service (23)
Thumbnail of user marshalb4
Georgia
2 reviews
1 helpful vote
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October 25th, 2012

Ship to US for free is a great option. Delivery was earlier than expected then ordered. Great place to buy parts from and definitely looking forward to dealing with them again.

Thumbnail of user walterh18
California
1 review
0 helpful votes
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June 14th, 2013

The delivery time of 360tuners is quite efficient and well organized. I am happy with the services of this business. They make my every deal pleasurable by making it in time.

Thumbnail of user jenkinsg
New York
2 reviews
4 helpful votes
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July 4th, 2012

360 Tuners purchasing process is simple and quick, offers low prices and great shipping speed. I had no difficulty finding the exact product I wanted.

Thumbnail of user colina8
Colorado
1 review
0 helpful votes
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February 5th, 2015

I read some reviews online, and decided it was time to spring for some new headlights. I bought a pair of Halo Xenon units to replace the ones on my stock 1996 Toyota Land Cruiser. Installation was very simple, despite there being several wires that are completely extraneous to the operation of the units.

Delivery took over a month, which is not terrible considering how rare the part I wanted was. 360Tuners was the only place I found ones I liked (a nice flat black instead of all the chromed-out garbage), and it was well worth the wait, even after a replacement issue.

I was sent headlights with regular bulbs (not the ones I specified). They sent me 1 set of bulbs to swap in, but that was it. So I called up their tech support and was answered by an English-fluent American, which is kind of nice, let's be honest, and explained myself. The representative understood my request, and after asking some fitment questions, sent me 2 more bulbs, which I swapped in.

The lights are amazing. Easy to adjust, no fitment issues, no weird gaps or awkward bits, and they bring my truck into the 21st century. Trim was clearly 3D-printed or otherwise molded from original pieces, as it looks factory everywhere it counts.

Despite slow shipping and a missing item on the first go round, I am very happy with my experience using 360Tuners. Tech support was patient and understanding, solved the problem quickly, and I am left a happy customer with a pretty badass product. What more can I say?

Tip for consumers:
You can chat or call them at any time while browsing to ensure accuracy of your order, just in case you aren't absolutely positive about fitment and whatnot.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulz14
Washington
1 review
2 helpful votes
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December 17th, 2015

I ordered a pair of LED taillights. In picture they were black (smoke) on the outside and the order even said "Black". I received those stupid bling-bling versions that are all bright and shiny that I'm sure would look good on a truck w/ 20" rims, lowered, and fancy paint.
When I called and said that they sent the wrong ones, they said that they didn't but would be happy to replace them after I sent them back (pay for shipping) AND paid a restocking fee and a bunch of other crap. No replies to any emails either. Imagine that.
DON'Y BUY ANYTHING FROM THIS COMPANY!

Thumbnail of user victorw
Illinois
2 reviews
2 helpful votes
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July 26th, 2012

360tuners.com is the great car parts selling site. The parts it gives you are awesome by functions and costs. I have suggested my buddies too, to buy their car components from 360tuners.com only.

Thumbnail of user adisonb
Florida
2 reviews
2 helpful votes
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October 18th, 2012

360tuners pricing was the lowest I found on the internet for new fog lights and a headlight for my car. I received the parts in less then 3 days after ordering.

Thumbnail of user donn74
Wyoming
1 review
1 helpful vote
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January 24th, 2019

Ordered headlights on 12/13/18 for a Christmas present for my daughter. After nearly 3 weeks of non shipment I canceled the order on 1/2/19 and asked for a refund of my card. I was told by Steve it would take 24-48 hrs to process the refund. The refund never happened. I have called back every single day with no answer until 1/21/19. Then a very rude lady that wouldn't give me her name hung up on me as soon as I gave her my order #. I finally get though to Steve today (1/24/19) and he puts me on hold, saying "he needed to talk to the accounting department". Obviously, I hung up (after 45 minutes) and tried calling back, getting a non-stop busy signal. I call back on another phone and as soon as the girl answers and finds out why I'm calling, she hangs up. The line rings busy with that phone now, too. They think they can run from me. I have disputed the charge with my credit card company. I will get my money back. I am also looking into filing a complaint with the FTC. I urge everyone in my shoes to do the same. This company needs to be put out of business and prosecuted! For those of you that have not ordered yet. Please, please, please do yourself a favor and order somewhere else! I don't care if its 3 times the price elsewhere, you'll be money ahead!

Thumbnail of user pearliel
California
2 reviews
1 helpful vote
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September 13th, 2012

I would definitely buy from this store again. The online help was excellent. I really liked this feature and I used it several times the team was great. Thanks to all of you.

Thumbnail of user mikea174
Texas
1 review
1 helpful vote
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April 1st, 2017

The same story: ordered mirrors.It took 7 days before they sent a tracking number.
Nothing happened after that. I ordered a set from another company that came in 2 days. I advised them that I didnt need them anymore and to just cancel the order sice they havent shipped. They then sent the product anyway and it still took 4 days to get here with 3 day shipping.
They do that so they can justify a restocking fee.DO NOT DO BUSINESS WITH OR SUPPORT THIS COMPANY.

Thumbnail of user gagnons
California
2 reviews
16 helpful votes
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May 11th, 2012

I have purchased a pair of seatbelt from 360tuners. It’s amazingly comfortable and has accurate fit. Finally I have found a perfect seatbelt that makes my driving more comfortable and safe too.

Thumbnail of user harryt7
Texas
2 reviews
0 helpful votes
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October 4th, 2012

The parts arrived within the week. I was very pleased with this and the price which was more than 1/2 off local prices. The part was right and in great condition.

Thumbnail of user jamesw72
Kansas
1 review
3 helpful votes
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February 5th, 2013

I purchased a pair of headlights for my car and 360tuners delivered it on time and i got a very good discount on the eve of New Year. I am very happy to buy headlights from 360tuners.

Thumbnail of user combirdb
California
2 reviews
1 helpful vote
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November 21st, 2012

It was a good shopping experience, they showed me what i was getting and it was accurate. Shipping was fast. A very good first time experience and a lot of help by chat.

Thumbnail of user christophera3
Florida
2 reviews
1 helpful vote
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November 1st, 2012

Love the website! Excited to receive my purchases. My overall experience was outstanding. The website was easy to use, easy to navigate and the order process was very simple.

Thumbnail of user anthonyw9
Georgia
1 review
6 helpful votes
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May 9th, 2012

The best part about 360tuners is that it offers a huge variety at quite affordable prices. If you ask me, then I would certainly say yes to shop for auto parts from this site.

Thumbnail of user natea
Florida
1 review
3 helpful votes
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September 19th, 2010

I bought a pair of twin projector headlights from them (2LHPCV96YD) and they showed up looking great, although my roommate who is a Machinist noticed a few flaws almost immediately (but it's his job). So they went on with no problem at all but I wake up the next morning to find that there is already condensation building up on the passenger side headlight. I understand that after-market headlights aren't always sealed the best, but one day? Really? Well I took it back off to re-seal it and noticed that the thread for locking in the turn signal light wasn't sealing so that putting a new coat of sealant was a waste of time (tried it anyway and didn't work. So I emailed them (no answer for 4 days) and called and their customer service guy gave me an address to send it to. Well after a month and a half of not receiving a replacement or a phone call I call up their customer service and the guy acted like a jerk from the get go. He told me that they never received it and I should take it up with UPS. So after deciding to cut my losses I ask him about sending me a replacement (that I pay for) and just notifying me if the one I shipped ever shows up. I'm about to give them more of my money so I won't have to start from scratch right? Nope, he tells me that it is stupid to think it's going to show and no that he will not notify me if it does because it won't (apparently he sees the future). Needless to say I said forget about it but to top it off I just noticed condensation on the other headlight a few days ago.

So if you're thinking about buying from these guys DON'T!

Thumbnail of user sergior13
Florida
1 review
1 helpful vote
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April 3rd, 2016

Don't buy from this company a bought the LEDs for the hummer h2 they say is the complete leds for the interior but it's a lie I was missing 6 less plus I had to pay for the cargo led bulb wish is part of the hummer h2 interior I end up paying like $77. I call them they told me to send and email with the pictures of the LEDs I was missing and how many I was missing it have been almost a month since I send the email I'm still waiting for the LEDs they don't answer the emails don't buy from them worst costumer service experience again don't buy from them

Thumbnail of user samualw
Nevada
2 reviews
1 helpful vote
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July 5th, 2012

Deals offered by 360tuners are rare to find at any other products selling site. Loved the services, will come back again to shop here.

Thumbnail of user carlr13
Texas
1 review
2 helpful votes
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January 10th, 2014

Product was exactly as described and packaged in a secure way to avoid any damage. One of a good company that delivers what they say.

Thumbnail of user stuartc4
California
2 reviews
6 helpful votes
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July 18th, 2012

Browsing through 360tuners is quite easy, it's very simple to order products from them and the payment options are very well define.

Thumbnail of user rowlandf
Texas
2 reviews
7 helpful votes
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June 21st, 2012

I buy nearly all my car parts through 360tuners.com, so simple to use website, delivery is always so quick and safe.

Thumbnail of user kennethh15
Virginia
2 reviews
0 helpful votes
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October 11th, 2012

Whenever I purchase from this online store, I have no problems whatsoever. Excellent selection, price, shipping and customer service.

Thumbnail of user garrys4
New York
2 reviews
13 helpful votes
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June 21st, 2012

Products are well described, very surprisingly priced, shipping is free and delivery is usually made within a few days.

Thumbnail of user stevens20
Texas
2 reviews
6 helpful votes
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May 23rd, 2012

I was impressed with the price and quality. Low prices and fast shipping will definitely keep me coming back!

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From the business

360 Tuners Corporation launched its wide line of auto parts and accessories for almost a decade. After tremedous success in the wholesale of auto parts and accessories, we expanded into retailing over the internet at http://www.360tuners.com Over th...

Company Representative

Thumbnail of user lesliec25
Leslie C.

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