• 360Tuners

360Tuners

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Overview

360Tuners has a rating of 3.7 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 360Tuners most frequently mention customer service, auto parts, and shopping experience. 360Tuners ranks 33rd among Auto Accessories sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
5
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How would you rate 360Tuners?
Top Positive Review

“My experience with 360tuners is worth mentioning, as...”

Aidan T.
2/23/12

My experience with 360tuners is worth mentioning, as I received my order timely and safely. The packaging was so fine that it took me around fifteen minutes to open it up. Last time, I faced a trouble on purchasing lights online from some other seller. They reached me in bad condition and I had left with no option than to throw them away, as the company didn't take the responsibility of damage. This time, I ordered headlights for my Audi A6 at 360tuners.com and received the delivery as per their conditions. They informed me at very point and caused no trouble or inconvenience. I received a call from their customer support centre even after receiving the order, whether it was in good condition or not. Moreover, the headlights I got are interestingly stylish and appealing. They are water-proof, shock-proof and UV protected. These qualities make them more look brighter and radiant till date. Go to 360tuners if you are tired of finding this comfort with auto parts seller.

Top Critical Review

“They lie and steal”

J D.
6/19/18

Ordered tail lights in February. Its now june still dont have them. Called 6 times in the Last few months always told customs held up order coming in friday. Called today they refused to issue a refund. They are frauds. Stay away.

Reviews (104)

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360 tuners (5) customer service (23)
Thumbnail of user adamb79
Ohio
1 review
4 helpful votes
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October 6th, 2014

My name is Adam brown I bought pair of tail light from 360 for my Chrysler 300 M its a 2004 and on the site it said they have those lights so I ordered them ok maybe that was a mistake or false advertisement but anyway they sent me the wrong light contacted them and told themlights back no problem they would refund my money these mother$#*!ers have been playing games with me since last year about my hundred and eighty seven after they already have their lights first they said they sent the money they didn't send the money then that was an investigation now instead of putting the money back in my bank account these cocksuckers check in the mail if I don't believe a $#*!ing stealing from memy suggestion is don't buy $#*! from them they don't know don't think they know their $#*! from a hole in the ground

Tip for consumers:
make sure you got all your ducks in a row if you're buying anything from these people and if I was you I would use PayPal so at least you can recoup your money back when they $#*! it up

Thumbnail of user daveb31
Georgia
2 reviews
6 helpful votes
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April 11th, 2012

I was a little hesitant to place a $500 order at first with Xtralights.com, however I ordered Spec-D halo headlights for my 2011 Honda Accord 2DR. The online chat specialists answered my EVERY question and persuaded me in trusting this fantastic company. I had expressed my need for a faster shipment date and with one quick call my order was escalated, and I received my item in 4 days. Once I received them, I was a little confused. I called the 24 hour hotline provided on the website, and was connected to a technical/installation specialist. There were 2 gentlemen and 1 lady who devoted hours of their time on the phone to assist me in this install. Let me clarify, THIS INSTALL WASN'T DIFFICULT, however every car is different, and with that I needed assistance to help me choose which light to hook up to the correct wire. The customer service was EXCELLENT and they answered my every question. From telling me what I need to properly install, to surfing the web at their locations searching for my vehicles interior systems, their customer service specialists really helped in installing my lights. It took me around 2 hours to install these lights, and after I was in awe of the quality as well as the mean look my car achieved after installing these HALO headlights. I would recommend Xtralights to any person wishing to take their car from ordinary, to a custom thrill. Xtralights is the place to go, providing equipment and professional insight and assistance that even the average Joe could apply and use on their vehicle. 5/5 stars without a doubt. Thank you Xtralights!

Thumbnail of user andyc22
India
2 reviews
1 helpful vote
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September 26th, 2012

Superb Auto Parts Store! 360Tuners had the lowest price, shipped it quickly, and it was exactly as advertised - couldn't ask for better results!

Thumbnail of user parkers10
Missouri
1 review
2 helpful votes
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March 20th, 2013

Customer service department is the main highlight of 360tuners. It is excellent and different from others.

Thumbnail of user eugener6
California
1 review
1 helpful vote
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December 26th, 2013

I was amazed to see the excellent product quality offered by 360tuners but the price was slightly high. Customer service is good.

Thumbnail of user macqj
California
2 reviews
0 helpful votes
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November 26th, 2012

Very impressed on how easy it is to use your site. Also enjoy'd the varity and information you had on each of your products.

Thumbnail of user davidw68
Florida
2 reviews
2 helpful votes
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July 24th, 2012

Products provided by 360tuners are best on all over internet. The best part about them is that they offer tax free products and free shipping.

Thumbnail of user jakef117
Minnesota
1 review
0 helpful votes
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August 8th, 2019

They don't care about their customers they just take your money and run! Stay away and buy everything somewhere else

Thumbnail of user howardm4
New Jersey
2 reviews
1 helpful vote
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July 12th, 2012

I am immensely happy to find 360tuners, it provided me original and branded products according to my requirement and budget.

Thumbnail of user michaelh53
Florida
2 reviews
1 helpful vote
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October 18th, 2012

I thought shopping was very easy. I did it on my phone. I would use you again fore sure, shipping was fast and pain free. Thanks again 360tuners.

Thumbnail of user deliciaj
California
4 reviews
0 helpful votes
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November 29th, 2012

The order was easy to do and the discount calculated smoothly. A very good first time experience and a lot of help by chat.

Thumbnail of user lareep
Texas
2 reviews
2 helpful votes
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October 3rd, 2012

This online store was fast and accurate on my order. The order was received when promised and worked perfectly. Thank you.

Thumbnail of user parkert3
India
2 reviews
2 helpful votes
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November 15th, 2012

Great price, fast shipping and easy to navigate. Item was very well packaged and nothing was damaged.

Thumbnail of user miyuk3
India
2 reviews
0 helpful votes
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December 5th, 2012

This is a great store to buy from! This is my second product to purchase from 360tuners and they have the best price and customer assistance.

Thumbnail of user charlesm40
California
1 review
1 helpful vote
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January 16th, 2013

Website was very well organized and worked well. Explanation of item was clear and easy to understand.

Thumbnail of user smithj6
California
2 reviews
1 helpful vote
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September 20th, 2012

It's a very excellent site to look for a high-quality auto parts at very affordable price. I found an awesome product for an awesome price!

Thumbnail of user danielv3
Florida
2 reviews
1 helpful vote
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July 19th, 2012

I love 360tuners and hope to have a long term going with them. Everything including prices are well defined.

Thumbnail of user ronaldp6
Texas
2 reviews
18 helpful votes
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May 22nd, 2012

Amazing website with huge amount of products to choose at attractive prices, every product I ordered from them arrived promptly, in a timely manner.

Thumbnail of user karend51
Texas
1 review
3 helpful votes
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April 16th, 2015

Ordered a chrome kit for hummer a year ago this month for 500 dollars was told they can not get. Have been trying to get a refund for 6 months

Thumbnail of user marcelj1
Israel
3 reviews
76 helpful votes
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August 26th, 2014

The variety in pretty good and it's also affordable. I couldn't find any other site that offers these two things at once, haha.

Thumbnail of user jamesl75
Virginia
1 review
4 helpful votes
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January 16th, 2014

Ordered a pair of Spyder headlights from 360tuners.com. Was told that they were in stock and was told I should receive them in 5-6 business days. I was even given a UPS Tracking number whereupon I immediately visited the UPS website and saw that my item was "being processed". After 8 business days, I failed in an attempt to take advanyage of their advertised "LIVE CHAT"... NO RESPONSE. Looooong story short... after 8 business days had passed, I also saw that my "item did not exist" on the UPS tracking website! Calls to 360 went straight to voicemail or to a recording of their "business hours". With one exception, I was able to get through and complain to "360 Customer Service" (A REAL oxymoron). I was told that the lights were on back order! After 14 business days since placing the order, I called and selected "Sales". I apologized for bothering a very polite and cooperative salesman, and proceeded to describe my nightmare. He was kind enough to get my order cancelled, and provided me with a confirmation number for the refunding of my money. I placed my order through another Spyder vendor, who said that the lights WERE IN STOCK and immediately shipped them to me. I certainly shared my 360 nightmare with the SPYDER company as well aswith the other SPYDER vendor (as one cannot order direct through SPYDER). This makes me wonder where all of the 5-star reviews come from.

Thumbnail of user abbygalea
California
2 reviews
1 helpful vote
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September 12th, 2012

Great, easy to figure out. Knew exactly what I was looking at and made it easy to obtain.

Thumbnail of user benjamind
Canada
2 reviews
14 helpful votes
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June 3rd, 2012

My overall experience was good. The shipping was pretty fast and the prices were good.

Thumbnail of user jackm17
New Jersey
2 reviews
2 helpful votes
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June 28th, 2012

Prices are good and shipping is also fast. I would recommend dealing with 360tuners to everyone.

Thumbnail of user donaldd11
Virginia
2 reviews
1 helpful vote
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October 10th, 2012

Site had a good selection, easy to follow, free shipping is great.

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From the business

360 Tuners Corporation launched its wide line of auto parts and accessories for almost a decade. After tremedous success in the wholesale of auto parts and accessories, we expanded into retailing over the internet at http://www.360tuners.com Over th...

Company Representative

Thumbnail of user lesliec25
Leslie C.

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