- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
For starters, I rented a portable wifi for 4 days. However, it arrived one day late. Furthermore, I had a tour planned and was leaving at 7am and back at night... Hence, 2 days lost with no wifi. THEN, I package the wifi and powerbank in one silver box as told and have my hotel ship it back. 3g contacts me and tells me the powerbank is missing and I am charged for it, and of course no refund for the 2 days, not even the ONE day in which they were late. Absolutely horrible customer service. I would rather have zero wifi for 2 weeks than go through this company again.
Tip for consumers:
Many other sites to choose from. Dont go 3gsolutions.
Products used:
Wifi and powerbank.
Used these guys to get a MIFI device for Beijing, China that allowed my android and IPhone to use the wifi so I could get on the internet all over Beijing and surrounding area (great wall for example) without paying AT&Ts ridiculous roaming fees of $20/MB. The mifi device was the size of a small cell phone, provided wifi for up to 5 devices and was a hit!
The reason I wrote the review is that they did exactly what they said they would, which is delivered the device to the hotel after we agreed on a price and a deposit (paid via paypal), and picked up the device from the hotel (and returned the deposit) after we completed our stay.
Throughout the entire process they were responsive via email and made sure we were taken care of!
The mifi device was very handy for getting around in Beijing because we could use google maps wherever we were to see where we were and plan out where we wanted to go next!
I used the MiFi hotspot rental for my recent 3-week trip to China. It worked REALLY well throughout Hunan Province. The package was waiting at my hotel when I arrived, and their pre-paid return envelope made the return very easy. I received a refund of my deposit the day after I returned home. Customer Service was very responsive while I was traveling. I'm returning to China this summer and will use this service again. The only problem I had was with their VPN, which didn't always work that well. Get a separate high-rated VPN service before you travel to China and you'll be totally set. HIGHEST RECOMMENDATION.
Gain trust and grow your business with customer reviews.
