• 403 Auction

403 Auction

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Overview

403 Auction has a rating of 1.9 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. 403 Auction ranks 145th among Auction sites.

  • Service
    7
  • Value
    6
  • Shipping
    3
  • Returns
    4
  • Quality
    6
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How would you rate 403 Auction?
Top Positive Review

“Best Auction In Canada!”

Maxwell B.
7/23/21

403 Auction items are mostly brand new and sold for at an extremely reasonable price. The staff there are very understanding when it comes to having to reschedule an appointment or explaining via email anything that you need help with. My personal experience was with HOLLY and she was more than a delight to deal with helping me understand everything about the auction including fees, rescheduling, returns, and things of that nature.

Top Critical Review

“There Is No Honesty or Integrity To 403 Auctions”

Peter N.
11/7/21

I have bought a number of items through 403 Auctions over the years and ALL of it turned out to be junk! They do absolutely no review of the products they sell on their site to provide any protection for buyers. If it doesn't work, too bad, that is your risk in using their auction site, there are absolutely no product guarantees and they will not honour any thought of refund if a product doesn't work or is defective. When I have run into an issue and requested assistance, they don't even get back to try to provide assistance. It is because of such poor business practices that 403 Auctions constantly receives such low ratings.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user maxwellb46
Canada
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

403 Auction items are mostly brand new and sold for at an extremely reasonable price. The staff there are very understanding when it comes to having to reschedule an appointment or explaining via email anything that you need help with. My personal experience was with HOLLY and she was more than a delight to deal with helping me understand everything about the auction including fees, rescheduling, returns, and things of that nature.

Tip for consumers:
Clothes, Housewares, Fishing Lures, Cosmetics

Quality
Thumbnail of user petern684
Canada
1 review
6 helpful votes
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November 7th, 2021

I have bought a number of items through 403 Auctions over the years and ALL of it turned out to be junk! They do absolutely no review of the products they sell on their site to provide any protection for buyers. If it doesn't work, too bad, that is your risk in using their auction site, there are absolutely no product guarantees and they will not honour any thought of refund if a product doesn't work or is defective.

When I have run into an issue and requested assistance, they don't even get back to try to provide assistance.

It is because of such poor business practices that 403 Auctions constantly receives such low ratings.

Tip for consumers:
For new site users it is helpful to know the poor quality business practices of 403 Auctions and that you use the auction site completely at your own risk.

Products used:
Many various electronic and electrical products. All turned out to be junk that did not work and 403 Auctions refused any refund or replacement. I was told each time "you buy at your own risk". The trouble is they do not allow buyers to review products in person to better ensure that the products are quality and work.

There is no shipment. They specify a time and location for you to go pick up your purchase and you get to stand in a long line waiting to pick up.

Service
Value
Shipping
Returns
Quality
Thumbnail of user celinam26
Canada
1 review
0 helpful votes
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February 18th, 2021

I first discovered 403 Auction last year. I have now bought things three times. Every time has been a really positive experience. They have the most unique combinations of auctions. My first auction I was able to buy real movie props, this is something I have never found from other auctions. They really give the public access to items that are really impossible to find anywhere else. I have also bought set costumes and took part in an "unclaimed freight" auction. It was so cool and felt like a massive mystery box full of real quality items.
I have chosen pickup every time and was actually really impressed with their procedures. You get to choose a time slot so you are not waiting around. And they follow the COVID guidelines.
As someone who frequents a lot of auction sites 403 auction has quickly become my favourite, and I recommend it to everyone.

Products used:
Movie props/ costumes/ packages

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrism3107
Canada
2 reviews
3 helpful votes
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February 25th, 2022
Verified purchase

We can not believe a registed bidding money company would tolerate this 403 joke of a auction house. 3 attempts to pickup goods and now told its gone. 3 days in a row than. What $#*!ty service and lies from dock people. Closing at 1 pm and only limited days. Than goods gone. Unbelievable poor business practice. Clients must complain more as this is not a first. Will complain to the open world on this and 403 needs pushed out of business as this type of creating extra work, run around than basiclly steal the goods away from legal buying is a sham. You can call me direct to discuss this poor situation will share with all.

Service
Thumbnail of user selln1
Canada
1 review
8 helpful votes
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September 16th, 2020

Purchased over 10 skids of misguided / undelivered freight and value isn't worth what we paid. So many boxes of picked over and opened packages only to be retaped. We found a trend of same stuff ( paper towels, diapers and used useless modems on all skids. Paid for the big box of mystery items and turned out to be broken furniture, missing pieces, and 1 of 2 cases. Which results in garbage!

Very disappointed and felt skids were full of boxes that were open and inspected and then 'staged' to increase bids and profits for 403... won't be buying again

Thumbnail of user mannys44
Canada
2 reviews
4 helpful votes
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October 19th, 2021

Did a lot of business with 403 auction and all was good. I typically bid on "BNIB or NEW" items. Got a crate and barrel side marble table that was broken in half when I opened up the box. The company never got back to me. I sent three email and none were acknowledged even. Disappointing.

Tip for consumers:
even NEW doesnt mean it is in one piece or working order it seems with these guys. Sad the management doesnt address such concerns.

Products used:
many products bought and used. Issue with marble side table that is broken in half when I opened the box

Service
Value
Returns
Quality
Thumbnail of user raym1116
Wisconsin
7 reviews
35 helpful votes
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May 9th, 2018

I was bidding here on some items from a movie set, they were excellent items that showed the prices paid for and the Antique stores in the US that sold the items.
My first issue was finding the names of these furniture makers, second, I found the site a bit rigged as well. I was bidding on several items, but gave some up and focused on one item I really wanted. But, for every one of my bids, one was following right behind it. Finally, after my ceiling was met and my last bid in the 1000's, suddenly no more action on the item. So did the "other bidder" have a higher ceiling or was it an actual person? So who knows, but, I haven't bid at this site again.

Thumbnail of user cathyb508
Canada
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

403 item descriptions are very accurate. You can be sure of the quality you are buying. Once you have purchased the pickup process is VERY well organized and efficient. They have excellent covid protocols. I have bought from a couple of sites and this is by far my preferred auction site.

Service
Value
Quality
Thumbnail of user bobs1679
Canada
1 review
6 helpful votes
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December 9th, 2021

I tried to activate an account to start bidding on auction items. I was told I had to send them $500.00 to put on deposit. If my auction item was under $500.00 they would MAIL me a check.
This is very suspect as they do not ship anything and for me to pick up the item I would have to pay for it anyway. Why the deposit?

Thumbnail of user rehang5
Canada
2 reviews
4 helpful votes
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June 18th, 2021

WAS routed to their auction by HIBID auctions... no winning notification on site, contacted as highest bidder- still no response.
STAY AWAY, these ppl want to make money for no effort from them. Would never try to help... if u see their sign, RUN in opposite direction.

Tip for consumers:
Run Away from them you will never regret

Products used:
they would not let m pick up...sorry

Service
Value
Quality
Thumbnail of user chrish88
Canada
16 reviews
96 helpful votes
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October 14th, 2014

Suspected bid rigging on this site. Items being auctioned off somehow seem to auction off at a retail price not an auction price. So called big lots, are not really big lots. They take a big lot and auction items off by the piece, not by a huge lot. You will be winning a bid, but if someone after you has placed a max bid that match's your max bid, they will win now not you. Even though you had that bid before the other bidder.

Thumbnail of user gerardf57
Michigan
2 reviews
4 helpful votes
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October 9th, 2022

I saw a item listed in a national auction site called HiBid. The item was being sold by 403 and listed by them to the national auction. Their auction site states the auctions are for everyone to bid on. They also state that they are a confidence based auction service and you should have faith in them. Oddly, I attempted to bid on an item and they stated in my e-mail from them, that since I was not a local person, my bid would be refused. I think the auction is fixed and that a friend wants the item and therefore the operators of 403 are intentionally restricting the bidding process... Do not do business with this type of deceptive auction company. Thumbs down. Stay Away... The auctions are fixed based on my refusal after I paid the on-line credit card deposit.

Tip for consumers:
Stay away....Based on my experience, they are fixing the bidders list with friends and restricting others for bogus reasons.

Products used:
I will not bid on anything from this 403 Auction company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user chutn1
Canada
1 review
11 helpful votes
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March 17th, 2020

The whole customer service experience and quality of items here are atrocious at best. I'm not sure if it's because they aren't raised in Ontario but in Canada we value ethics, courtesy and efficiency - of which there is none to be found here. Went to go pick up item, the manager was EXCEPTIONALLY rude. If there was a rating for NEGATIVE stars, I'd certainly rate them as such.

Thumbnail of user bettaf
Canada
2 reviews
1 helpful vote
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December 20th, 2022

Won a set of lamps for $34.00, I'm from Hamilton and the pick.up is Mississauga during work hours 9-5 (dont care about customers needs) rush hour.Went to the Mississauga warehouse I was wrong it was at a different location My Mistake I own that. I asked if they could wait for me No they would not. So I lost my items and the $$$. I let that go only to find out when I tried to bid on a later auction I was Suspended.I thought it was a mistake but it wasnt they wanted a 25% restocking fee! So I lost $38 2 hours of my time and now you want more $$.Really! Is this so they and theor frineds / associates can win more buds if there are less bidders or do they have absolutely no business sense? My husband tried to bid on 10 lamps under his name and credit card and it wasnt allowed Suspended as well.This should be against the law discrimination.
They also gave me a bad review as many of my other Professional auction houses told me.
Production Companys stay away and use a ethical auction house that wont rip you off I wont see any movies and tv shows that t use this auctioneers (I'm
Passionate about this) Stay away everyone!

Tip for consumers:
Stay away should be banned on HiBid

Thumbnail of user barbaras2767
Canada
1 review
7 helpful votes
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November 22nd, 2021

Description inacuate and give you 24hours to put in claim. Then only will give you credit. No refund for their mistake in description. DONT BUY FROM THEM.

Thumbnail of user jamesc2535
Canada
1 review
5 helpful votes
  • Send Message
July 25th, 2020

The items that are being sold are those that are returned, they will give you one day to return or your screwed

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