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42nd Street Photo

How would you rate 42nd Street Photo?
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New York
1 review
11 helpful votes
Follow Hatfield W.
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Completely happy with the whole experience from start to finish. Website was clearly laid out and easy to use, communication from the company once my order had been placed was excellent and regular, exactly as they had promised and the whole thing was well within the time frame that they specified for the order. When the camera arrived, the instructions were clear, easy to follow and very detailed. Can't recommend 42nd street photo highly enough.

Date of experience: March 7, 2024
California
1 review
1 helpful vote
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Leica at it's Finest
December 10, 2020

Dynamic range of the Leica cameras defined by the traditional beautiful build concept. Thanks to James I became the proud owner of an absolutely beautiful piece of optical engineering-Leica M-d 262 that I plan on making companion in my grave. Only had one issue with some metering system because of the inaccurate display... they're prone to errors. Went back and after taking a look at the problem he actually replaced the camera back with one that was in even better condition. I've purchased numerous cameras and darkroom equipment since.

Date of experience: December 9, 2020
Delaware
1 review
0 helpful votes
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42nd photo offered the best price on my Sony OSS lens. They also called me to confirm delivery arrangements. The product was delivered (UPS) as promised, and the vendors included a free photo cleaning kit! I would recommend these guys for sure, and will definitely place my next order for photo equipment with them again.

Date of experience: May 17, 2016
New York
1 review
0 helpful votes
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I have just received the Canon 4000D I ordered and am very pleased with my purchase. I received email, text updates on my order progress and it arrived exactly during the hour of the delivery slot. I'm totally impressed with this camera, the functionality and quality of images. I haven't done to much testing in low light, but so far I've been pretty happy. I can enthusiastically recommend 42nd street photo to anyone looking to buy a new camera or accessory.

Date of experience: March 14, 2023
Virginia
1 review
1 helpful vote
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As a person who makes new camera purchases infrequently I needed help. 42nd Street made sure that I had the correct batteries and storage card. They made a great camera bag available. They were very helpful to me in resolving one software issue by myself.

Date of experience: September 7, 2018
Germany
1 review
1 helpful vote
Follow David C.
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Overall I recommend this Mavic 3 Classic Drone kit, and 5 stars for the stellar customer service response from Jonathan. I'm a wedding photographer and this has been a game-changer in improving the quality of my work for more happier, lucrative clients. This was my first time owning a drone, it's incredibly easy to use and captures superb photos or videos. 42nd Street Photo shipped it faster than I was expecting and has outstanding customer service. I would highly recommend you guys and will continue ordering from your store.

Date of experience: September 7, 2023
New York
1 review
1 helpful vote
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I love having a local camera store in brick &mortar places, and this family-owned business is such a great resource. Well-stocked, with competitive prices for equipment and great options like Canon Cinema rentals and discounts for bigger purchases. I bought me the upgrade consumer camcorder I wanted as a surprise this year, and Jonathan was ready to help me pull it off in-store. I've bought multiple used lenses here also, and they have been in great condition and have become some of my go-to's. Knowledgeable, helpful staff, great advice and opportunities for in-store and photography education help make this a favourite local business and must-visit for professionals and hobbyists.

Date of experience: December 13, 2020
New York
1 review
0 helpful votes
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I received my new Sony FX6 camera kit as detailed, on time and in perfect condition. I am delighted with the service and I would recommend 42nd street photo to anyone who wanted a reliable and professional online service. Will definitely be back when the need arises.

Date of experience: April 18, 2024
New York
1 review
11 helpful votes
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I've made two purchases from 42nd Street Photo, once for myself and the second time as a gift. On both occasions I received follow up phone calls clarifying that I had selected the correct items. This resulted in a correction to one of my orders. The staff seems knowledgeable and helpful. Both orders were subsequently received exactly as promised.

Date of experience: May 6, 2019
Georgia
1 review
0 helpful votes
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I bought the OM-5 system with the lens from the New York store which was truly amazing. It has been years since I have had such a fantastic experience and this level of service. The store's assistant was patient, knowledgeable, kind, and polite then called me to confirm DHL had made the delivery.

Date of experience: May 16, 2024
New York
1 review
1 helpful vote
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I'm pleased to say that online shopping with 42nd street photo was easy. I found them on google when I needed a Nikon Z50 camera. The price was awesome so I thought I might give it a try. I easily went thru the ordering steps to complete my purchase using the 2 day express delivery and the camera showed up as ordered and works fine. I would happily buy from 42nd street photo again.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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I recently ordered my new Sony ZV-1 camera on Tuesday online and it was delivered two days later. I just started a YouTube channel and this camera is perfect and ideal for my content creation, I've tried many cameras for my channel and I have finally found one that does the job for me. I've had the camera just over a week and the footage captured by this camera is so good that I don't need to edit much of my videos any more. Very happy with the camera and I will not hesitate to purchase more accessories from 42nd street Photo. They've got Great prices and outstanding communication. Cannot recommend them highly enough. 5 Stars+

Date of experience: January 15, 2022
Romania
1 review
1 helpful vote
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I have been shopping with 42 Street Photo since 2020. I was initially very skeptical, considering the amount of money I was shelling out. My last purchase was for a Nikon Z50 Mirrorless Kit w/ Z DX 16-50mm & DX 50-250mm Lenses and boy I'm over the moon with it!
The camera was estimated to arrive on 4/6/24, my camera showed up at my door on 3rd. A huge thank you to you guys!

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
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I was in the market for a Nikon D3100, 42nd street photo made the experience super easy. They didn't have it in stock when I was looking around at the price, so I asked to be notified when the item would be in stock, I received notification immediately upon restock and went ahead and made my purchase. After placing my order, the staff member who confirmed order details was friendly and helpful. Delivery time took a few days longer than anticipated but when the camera arrived it was well worth the wait and exactly what I wanted and without stretching my budget. Would recommend 42nd street photo to friends and family in future.

Date of experience: May 25, 2022
Alabama
1 review
2 helpful votes
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Canon(EOSR5C)
December 27, 2023

Great service all round 42PHOTO-is my first port of call most of my cine-equipment purchases and will likely continue to be going forward. Stock items arrive promptly and I am kept informed on delivery times for out of stock items. The range of products is enormous and competitively priced and there is technical support and advice at hand. Well deserved five stars.

Date of experience: December 27, 2023
New York
1 review
2 helpful votes
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Switch and Bait!
August 19, 2021

On their website they have great prices. Once you place a order they send a email stating they need to talk to you regarding your order.My camera price was around $1500, great deal. They called and said, that is the "International Version" with no warranty. My price shot up $500 more. I sent a email and inquired about a SD card, not to place a order but only ask. Apparently they store your credit card information WITHOUT your consent and in checking my bank account they charged me $200 for a SD card without my permission. Although they have a great selection, ship fast, be aware of how they do business.

Date of experience: August 19, 2021
Germany
1 review
1 helpful vote
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📸 Friendly, courteous and proficient service...

Bought a Z6II in pristine condition at a great price during 42 St Photo sale.

I'll definitely use 42 St Photo again for other camera purchases. Highly recommend way of expanding your Camera/lenses collection. Thanks to John in New York!

Date of experience: January 7, 2024
New York
1 review
0 helpful votes
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Order was processed astonishingly quickly, it arrived within 3 days of ordering (including weekend).
Only annoying issue was the need to attach the Four Thirds lens to an adapter to update firmware, and when it shipped it was up-to-date. But overall, wonderful experience

Date of experience: March 6, 2024
California
1 review
1 helpful vote
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I used to shop there before the internet! They are a good and never let me down.
This order shipped the day after in was placed. The only thing that prevents 5 stars is their up-sell phone call before processing the order; although they were not pushy. This is typical for low priced NY/NJ internet operators.

Date of experience: May 10, 2013
Germany
1 review
1 helpful vote
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A big thank you to 42nd street photo for their exceptionally high levels of customer service. I purchased almost $7000 worth of cameras and lenses and they delivered above and beyond my expectations. Their post-sales support is equally impressive. They are now my Number one supplier for all my photographic needs.

Date of experience: May 1, 2024

Overview

42nd Street Photo has a rating of 4.3 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 2nd among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147