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42nd Street PhotoReviews 447

4.3

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42nd Street Photo Reviews Summary

42nd Street Photo has a rating of 4.3 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 4th among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147

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Florida
1 review
1 helpful vote
Follow Nathan H.
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I needed a Canon r6 quickly which my local dealer didn't have in stock in Arizona. Having seen one on the 42Photo's website, I contacted the store by email. They got back to me very quickly, helped me sort out how to shoot Motorsport and the lens, everything arrived in 24hrs, very well packaged, in mint condition and flawlessly working!

Date of experience: September 22, 2023
New York
1 review
2 helpful votes
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Samyang 85mm f/1.4 lens
So far I have been very happy with this purchase. Lens has preformed as advertised. Amazing! Am also very pleased purchasing through 42nd street photo, they had the lens in stock and shipped right away. Lens was in my hands in 2 days and the shipping was free! Can't beat that. The picture quality is great coupled with my Canon EOS 80D. Perfect combo for portraits.

Date of experience: September 15, 2023
New York
1 review
1 helpful vote
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Overall I recommend this Mavic 3 Classic Drone kit, and 5 stars for the stellar customer service response from Jonathan. I'm a wedding photographer and this has been a game-changer in improving the quality of my work for more happier, lucrative clients. This was my first time owning a drone, it's incredibly easy to use and captures superb photos or videos. 42nd Street Photo shipped it faster than I was expecting and has outstanding customer service. I would highly recommend you guys and will continue ordering from your store.

Date of experience: September 7, 2023
New York
1 review
1 helpful vote
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First and foremost I LOVE my new Panasonic Lumix S5 II. From the very beginning of purchasing, I found 42nd street photo to be extremely easy to navigate in order to commit to a big purchase. The package I received was Very securely wrapped, Takes great pictures and is easy to set up. I won't go anywhere else for my photography equipment.

Date of experience: August 30, 2023
Washington
1 review
2 helpful votes
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DO NOT BUY FROM 42St PHOTO
August 22, 2023

TERRIBLE customer service. Did not deliver on time
Sold gray market without notifying then jacked up price without my approval NOW WANT TO ADD 20% restock fee
DO NOT BUY FROM 42st PHOTO

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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I picked up the Lensbaby Focus II 50 Optics for my Nikon D850. I am very happy with the purchase, have already recommended it to several people. The 42PHOTO delivered all the items before the due date, even though one accessory was defective, they provided a new one within days. I certainly recommend!

Date of experience: August 19, 2023
Florida
1 review
1 helpful vote
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Purchased a Canon R5 C VR and RF 5.2mm f/2.8 fisheye lens from 42photo and it arrived on time and in mint condition. I debated fiercely about grabbing this package. I am so grateful for the four phone calls I had with 42Photo. Each person I spoke with was so knowledgeable, so passionate, and so PATIENT as we talked about the pros and cons of every camera, including making a jump to the Canon EOS family. Thank you 42photo.

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
Follow Laurena A.
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42nd Street Photo is the local brick-and-mortar where I purchase camera gear.
I like going into the shop as they have knowledgeable, well-informed staff who give professional advice.
I'm pleased to say that they will happily admit if they don't have a product in stock or keep you informed when the item is available via email.
I've been there close to end of day and never felt rushed.
Currently I have bought a Canon EOS R5C camera, several lenses, a tripod, backpack, flash accessories, memory cards & battery grips & will continue to beat their door as my need for my equipment (and wallet) allows. I'm happy filmmaking wildlife and 42photo's service!

Date of experience: July 16, 2023
Florida
2 reviews
1 helpful vote
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RIP OFF COMPANY
June 26, 2023

RIP OFF COMPANY
RIP OFF COMPANY, DO NOT TRUST. BEWARE! THEY WILL OVER CHARGE YOU. IF YOU RETURN THEY WILL HIT YOU WITH A RESTOCKING FEE. THEY WILL NOT TELL YOU THE TRUTH

Date of experience: June 26, 2023
New York
1 review
0 helpful votes
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I found the website very useful and easy to navigate. Shipping was so damn fast, I had done two day shipping but got my Canon EOS R5 C camera the very next morning, I woke up checked the delivery status and it was right outside my door. Thank you 42nd street photo for the expedited delivery, I would recommend you to anyone.

Date of experience: June 25, 2023
New York
1 review
0 helpful votes
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Excellent price for quality extension tubes. Worked marvelously with my Sony a7iii, best for close-up scenarios. I also got a Wimberley bracket and macro ring-light, Jonathan and John were helpful, congenial and encyclopedic in all aspects of photography. Wonderful service and quick delivery. I can always call if I need more information 42PHOTO gives excellent service. I always choose them for my photography gear, lenses or accessories needs.

Date of experience: June 23, 2023
New York
1 review
0 helpful votes
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I've used 42nd street photo for years! Love the professionalism and promptness this company brings to my life along with great service they offer products such as the Panasonic Lumix S5 II. After having to replace a camera that I had for 8 years, I was able to find a product that I love and that was within my budget! Although I live in London, I value this company and will continue to be a repeat customer. No problems so far.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
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I've purchased Manfrotto products from 42nd Photo and have been very happy with them. I purchased a 475B tripod with a 410 head for my Canon 300mm f2.8 and getting spectacular images. Very good service and free fast shipping. The pieces answer the description exactly as I wanted.! Top notch customer service and the most competitive price I found on the internet. Thanks for a great customer Experienced recommend 42photo to anyone shopping for photo/video/audio products

Date of experience: March 22, 2023
New York
1 review
0 helpful votes
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I have just received the Canon 4000D I ordered and am very pleased with my purchase. I received email, text updates on my order progress and it arrived exactly during the hour of the delivery slot. I'm totally impressed with this camera, the functionality and quality of images. I haven't done to much testing in low light, but so far I've been pretty happy. I can enthusiastically recommend 42nd street photo to anyone looking to buy a new camera or accessory.

Date of experience: March 14, 2023
New York
1 review
0 helpful votes
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Sigma 18mm prime lens
January 24, 2023

I get most of my photography advice from Ken Rockwell. I found the link to the 42PHOTO website from his blog. The Sigma 16mm f1.4 contemporary lens is a perfect prime glass for astrophotography. An excellent company who have recently overhauled their website. First class customer service. Very approachable and professional. Definitely recommend retailer

Date of experience: January 24, 2023
Illinois
1 review
1 helpful vote
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Price Options
January 18, 2023

42nd Street Photo offers options for different models and you need to check those out and make the purchases. They are prompt in despatching the goods and responding to your emails.

Date of experience: January 18, 2023
New Jersey
1 review
0 helpful votes
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Canon EOS 1DX Mark iii
January 17, 2023

Thank you for the extremely prompt delivery of the canon camera especially during the Christmas period. Excellent Canon EF 70-200mm f/2.8L lens as indeed I had bought the same type of telephoto glass a couple of years ago and needed back up for this camera.
Finally many thanks for the chocolate pennies which I had found at the bottom of the box with the delivery note!
Absolutely superb service with a personal touch. Wrapped in tons of packaging (which is appreciated-camera and lens are delicate) and all in excellent condition. I will definitely use 42PHOTO again.

Date of experience: January 16, 2023
New York
1 review
0 helpful votes
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Canon EOS R6 Mark II
January 13, 2023

Just taken a receipt of a Canon EOS R6 Mark II with the Canon RF 24-70mm L IS USM lens to upgrade from a Rebel T8i. The purchase, financing and delivery from 42PHOTO was seamlessly straightforward. There was a frustrating wait for the equipment to arrive and unfortunately 42PHOTO did not get much information from Canon on shipments. The customer service staff always responded to questions and as completely as possible. Excellent service, couldn't ask for more.

Date of experience: January 11, 2023
Missouri
2 reviews
2 helpful votes
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Bait & Switch
December 20, 2022

Ordered a new Nikon D850 camera-only Sunday night. It was listed as an import version for $1,929.00. The next morning, a 42nd Street Photo rep calls to ask me why I bought an import version rather than a domestic version for $500.00 more. He further stated it was a "European" version and would not work in the USA. Then he asked me why I didn't want to pay extra for the domestic (USA) version. I mentioned to him he was attempting a bait-and-switch. He became angry and then I told him twice to cancel the order. He then hung up on me. Why would they purposely list a camera as an import version knowing it wouldn't work here in the USA? My Nikon D750 is an import version and works perfectly fine.

Date of experience: December 20, 2022
New York
1 review
1 helpful vote
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I recently purchased a Canon 5D Mark IV, bg-e20 battery grip, Speedlite 430 ex-111-rt, and ef20-70mm f3.8 USM lens with extended warranty for the camera. Prices were fair, service was exceptional, I received all products within two or three day. I was very satisfied with the purchase and service.

Date of experience: December 16, 2022

From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...


42photo.com
New York, NY, United States