website thubmnail of 6ya
How would you rate 6ya?
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Michigan
1 review
0 helpful votes
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Feedback
September 12, 2022

The tech on the phone sent me instructions to sigh in which I was unable to do. When I called the number he gave me I couldn't get through. Not a happy customer!

Date of experience: August 13, 2022
Arizona
1 review
0 helpful votes
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Vincent was very helpful. I didn't want to be apart of your business. I was pretty much trapped and you took money from me. I' NOT HAPPY ABOUT THE WAY YOU SHANGHIED ME AND TOOK MY MONEY. I DON'T WANT TO JOIN OR BE APART OF IT IN ANY WAY. UNDERSTAND?

Date of experience: June 16, 2022
Arizona
1 review
0 helpful votes
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Pleasant helpers.
August 12, 2022

I didn't want to order 6YA. I was trying to order.
The system disconnected me from 3 different service people. Please cancel the 6ya if it has already been done.

Date of experience: July 13, 2022
Illinois
1 review
0 helpful votes
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Unique k
July 7, 2022

Very helpful. I hung up on Brandon. He was very rude and said I was tto slow. Happens at age 80. I hope he experiences the challenges. He suggested that I switch to Lift

Date of experience: July 7, 2022
Georgia
1 review
0 helpful votes
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Very nice.
June 19, 2022

Didn't realize I had to pay for this service. Lady I spoke with was very nice and I told her to cancel the call, because I didn't understand. She said ok and canceled the service.

Date of experience: May 20, 2022
Washington
1 review
0 helpful votes
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Printer Problem
May 16, 2022

I was having problem getting in to my account with HP I told them the problem then they connected me to just answer where I was told I was going to have to pay a dollar when I got to that it was a 46 Dollars a year but you can cancel anytime what a hassle so I called back got to talk to another guy all I wanted was to talk to someone or get a phone number that is when he connect me to 6ya

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Support group
May 12, 2022

The 6ya helper was courteous and explained everything in detail, so I was able to understand what I needed to do and sent some links to help me., I so appreciate his help.

Date of experience: May 12, 2022
Missouri
1 review
0 helpful votes
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Mistake
July 31, 2022

I wasn't aware that i was signing up for this service
I. Was only trying to get in touch with hp customer service. You instantly charged my account. Please return my money to my account

Date of experience: July 1, 2022
North Carolina
1 review
0 helpful votes
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Straight to the point
June 13, 2022

He was very helpful and assisting me and what I was asking about without any maybes or I don't knows he was very professional about what he said and how he handled the situation

Date of experience: June 13, 2022
California
1 review
0 helpful votes
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Finally, Able to Talk to a Person
May 24, 2022

After calling Target and other such stores and only hearing the phone ring and ring, I finally was able to talk to an expert who could tell me the product was in stock by calling Walmart!

Date of experience: May 24, 2022
Florida
1 review
0 helpful votes
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Mr Gary
September 7, 2022

Leah was very helpful to me she took her time guided me through all the steps that I needed to take and she had patience with me I am so pleased with her help thank you very much Leah

Date of experience: September 7, 2022
Oklahoma
1 review
0 helpful votes
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Review
September 24, 2022

Shelly was nice to cancel my account and refund my money but I didn't know I was going to be charged and when I tried to tell the man he hung up on me.

Date of experience: August 25, 2022
Arkansas
1 review
0 helpful votes
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Great day
June 13, 2022

It all started way back when... ok ok it happens to happen here recently when i discovered that my new to me phone has a Google lock on it that I can't get passed so after hours of searching dead end websites i come across 6ya's webpage so with a heavy since of dread I go ahead and sign up, what the heck its only a $. 25 to try it, you can cancel any time, so it says... I get connected to my "expert" Loyd who, was rather pleasant and Praise to whatever you call your higher power, Loyd is a very patient man, who not only listened to my problem, but stayed with me while I did my best to follow along with his instructions, in the end he wasn't able to solve my problem, but he was able to tell me how I can go about getting it solved, so for that I am totally greatful! My only regret is that after 7 days they want to charge me way way way more then I can afford, so with a heavy heart, I cancelled my subscription! They even reduced their price to try and keep me, but broke is broke and let me tell you, I'm broke! If it wasn't for that I'd love to Keep my subscription!

Date of experience: June 13, 2022
North Carolina
1 review
0 helpful votes
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It was a damn good football game
October 3, 2022

I couldn't get my football game to come up on YouTube TV, and this gentleman had me fixed up and less than five minutes, did not miss a single nap.

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Blue screen of death on computer
May 12, 2022

Well I went through everything and I did everything that I was supposed to do on my computer and I still couldn't get past that blue screen of death until I talked to Ryan at 6yA he helped me and now my computer is up and going thank you Ryan

Date of experience: May 12, 2022
New Mexico
1 review
0 helpful votes
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Outstanding service:
August 27, 2022

This was my first experience with 6ya. Wow Aysha
Was kind and to the time to really learn what my concerns were and left me with all that I asked for.

Date of experience: August 27, 2022
Michigan
1 review
0 helpful votes
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I don't have a Cash Appt card
May 14, 2022

Dean was very helpful he explained what I should do to keep safe and also I was told to notify bank which I will do also change E mail and password. Thank you
Nono

Date of experience: May 14, 2022
Virginia
1 review
0 helpful votes
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Phishing
July 19, 2022

Artis was very helpful. I now understand how you can be scammed. A phishing expedition. I now understand how Amazon will contact me if I have a problem

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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Accidental contact
May 26, 2022

I contacted the 6ya specialist, who explained I was signed up on the for tech support. I was confused, thinking I was updateing payment method on an application.

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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YouTubeTVhelp
August 17, 2022

My YouTube channel loss was fixed by the guy on the phone. He also explained WHY it happened which I liked! Very patient and thorough.

Date of experience: August 17, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432