AccountsReceivable has a rating of 2.7 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AccountsReceivable most frequently mention collection agency problems. AccountsReceivable ranks 418th among Business Services sites.
We have businesses that haven't answered our calls or emails in years; as of right now, accounts receivable has gotten 2 of the businesses to pay! They are great at communicating and answering any questions you have no matter how annoying you may get!
They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened! Stick away from this company and James Evans in particular.
They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened!
Stick away from this company and James Evans in particular.
We have businesses that haven't answered our calls or emails in years; as of right now, accounts receivable has gotten 2 of the businesses to pay! They are great at communicating and answering any questions you have no matter how annoying you may get!
Tip for consumers:
I would definitely go through this business if you have accounts that need to be taken care of! They won't do you wrong!
Had high hopes for this company. After spending a couple hours putting together information and placing 5 accounts with Jacob, I heard nothing for over a week. I called and spoke with Rosa to try and get an update. She read me the account notes and then e-mailed a log in I should have received a week prior. Then just a couple of days later I receive an e-mail from Jacob saying they are closing all my accounts. No explanation given. Extraordinarily unprofessional. So no idea what's going on. Guess I'm looking for a new collections agency.
Very bad experience with these people. They seem to have no management, you get bombarded with calls. They did make progress on one debt, we got payment direct. I then got an invoice from them which they DEMANDED be paid within a day! So I started getting collection calls from them! Great way to deal with their clients. For another debt, after a few weeks, they wanted $1200 for legal fees and wanted access to the company bank account to draw it directly. Not people I would do business with again.
The Google title says; No Recovery No Charge - this is absolutely not the case so be careful. I paid this agency $1350. 00 to collect $6000. 00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350. 00, I asked for the refund and got "as you can guess" no response.
Just a quick thank-you to Jacob Mora and his team at Accounts Receivable.
I brought a difficult client to him with really low expectations of any type of recovery due to the circumstances surrounding the needed collection.
He was able to recover the first payment for me in less than 2 months. Keep up the great work!
"I've had GREAT success working with AccountsReceivable". Accounts Receivable is a
Joy to work with, and got excellent results."
"I can't imagine where my medical practice would be without your help. "As a small businessman, I need all my money just to make ends meet.
Using Accounts Receivable has saved me money. As soon as I turned the account
Over to them, "I received fast friendly service with results I would certainly use your organization.
Thank you for your hard work and keep the checks coming."
Richard short is very polite and professional. He gets job done very quickly. He responded quickly to my email and phone calls. I recommended anyone who's need any type of collection help. I have try so many other companies but they don't do anything.
We have been dealing with this company for about 4 years. We never had any problem until I had to deal with Jennifer Carey from their legal department. She talked to me like I was one of their collection accounts. She was rude, loud, very disrespectful and unprofessional. When I contacted her manager John, he never once apologized for her nor did he seem to even care that I was taking my business to another company. I would not recommend this company to anyone. Once I started looking for another collection agency, I realized that almost all of the other agencies charge less than Accounts Receivable.
After dealing with numerous other collections agencies, I decided to give Accounts Receivable a try. I was very pleased to have Kaylee as my Agent. She was very tentative and helpful. This is definitely not an easy job, but Kaylee got the job done. I would highly recommend to ask for Kaylee when you call!
I paid $107 to open my account, and they only made a few phone calls to my tenants with the first 15 days or so. Of course they would not get any response from these dead-beats, so they closed my account as "All efforts exhausted". This is a complete rip-off!
I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.
I recently used accounts receivable to collect a debt.
My representative, Jacob, was very professional,.
He took me through the process, explain everything and after he have managed to get a hold of my money he made sure that i will get it a fast as possible
I highly recommend using him.
Accounts Receivable dealt with our judgement. As a private client, it was extremely difficult to find anyone to take this on for us and after only a few weeks, they had managed to get a regular agreement for the funds to be paid back to us and this has been maintained. They have been really helpful and everyone else told us we would never see a penny of our money back!
Accounts Receivable have given me an amazing customer service experience. They are quick to answer the phones and help, and very eager to follow up with updates and status of accounts. They have successfully helped us settle 2 outstanding accounts, and are currently working on our third. I would not hesitate to use this company again, and would recommend them to anyone!
They collected on 2 out of 3 of my bad debts with clients who didn't pay. The fees were a bit higher than I would have liked but honestly, I would have collected $0 without their help, so I am totally satisfied.
This place is joke, they collected a higher percentage of what they were owed - as shown in their contract with us. And now they won't pay us what they owe us, even after months of calling, speaking with the manager, and being promised that the check was in the mail. I guess we'll have to hire a different collection agency to go after these scumbags.
I was told up front by Trent Deans that their fee was 30% which seemed fair. We turned over two matters to them for collection. The first one insisted on paying us directly rather than paying Accounts Receivable. AccountsReceivable.com wanted their 30% drafted to their bank the day we received it from our client to which we complied. They collected the second debt and did not even bother to let us know. When we asked about it we were told that they had the money and would send it to us in FOUR to SIX weeks. When we finally received our check they had deducted FORTY PERCENT! When we contacted them their excuse was that the second debt was a year older! As I said, when I originally spoke with Trent Deans he made no mention of charging forty percent! I think that these people are very shady and operate on the edge of the law. I would not recommend doing business with them. NISI, Gainesville, GA
If I could rate them a zero I would. I went to Accounts Receivable to collect against a court judgement I got on a tenant that I evicted for not paying her rent. They took my application fee and nothing ever happened. I attempted to call them on numerous occasions and received no return calls. This place is a complete ripoff. Take your debt collection elsewhere.
Horrible experience! We have a Medical Marijuana Collective and we have sent them accounts for collections for people who didn't pay for their Marijuana. We had some of these accounts that went for weeks with no activity. So after a while on one account with no activity that they had done anything I took action my self and got our lawyer involved and collected money from the debtor. Then when we file the satisfaction of judgment they say that they want 30%! BUT THEY DID NO WORK! I printed the account activity page before talking to them and magically the next day there was all of this back dated activity on the page. Good thing that I printed it before I called them. Now they are threatening to send me collections over a debt that they did no work on collecting on. As far as I am concerned they have breached our contract.
I did not feel comfortable dealing with the agent. He was too aggressive to get the deal done but not once he mentioned how much is going to cost me. Once I experienced that, I felt they hide something from me so, I did not go through with the deal. I spent over 23 years of my working life deal with inmates males and females in the State of Hawaii and the State of Nevada in the correctional environment. I have created six sense of not feeling comfortable when talking to people about certain issues. And this one fits the bill. The bottom line is, if they're not willing to express their fees, I don't trust them. And this one never did.
This collection agency is the most unprofessional agency I have ever worked with. When you first talk to Rosa about what you need and are looking for, yes they provide all the services you need but in actuality, they can't get you paid. They keep asking for documents already sent to them. When you have any issues and call Rosa or the operations manager you get No response - no nothing.
This place is a complete rip off- they will be so quick to take your information and money to " try and collect it " then once they receive the money they keep it and delay giving it to you! I called and spoke with a Mr. Michael Murphy and got the run around then I was hung up on several times when I asked where my money was, that the " payroll department- A. K. A. Karla" would mail it to me... havent seen it yet. What a joke dont waste your time! This is a hole in the wall non credited company and the owner is a filthy joke and if you look up the name WILLIAM FICKA you will see what scum this joker is... go somewhere else!
They were fast to reply for my request for more information, however they started to harass me as if I were someone they were trying to collect a debt from and not a customer. They called once yesterday and they sent 3 emails in less than a 24 hour period. They called me at 8:29 in the morning and then at 2:30 in the afternoon. I called to tell them not to come on so strong and "John" was very rude and told me that there are others customers, they don't need me. VERY poor customer service skills.
They are very persistent in the initial stage to get you to sign up. Once you sign up with them, they call your debtor a few times and then they stop. When you try to send them emails for updates, no response. I've sent them an email 4 months ago (multiple times) and no response.
If you need results, try CourtLinked instead, they get the job done http://www.courtlinked.com/. I've used them for filing Small Claims and Collection. Disclaimer, they are a little slow but, they do get the job done and they are very responsive (through emails).
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