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AccountsReceivableReviews 72

2.3

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AccountsReceivable Reviews Summary

Accounts Receivable has garnered mixed feedback, with notable strengths in the professionalism and effectiveness of specific agents, particularly in debt recovery. Many customers report positive experiences with agents who are attentive and communicative, leading to successful collections. However, significant concerns arise regarding high fees, unresponsiveness, and perceived unethical practices, including misleading claims about their "no recovery, no fee" policy. Several clients express frustration over lack of updates and transparency in the collection process. Overall, while some customers are satisfied with the service, a substantial number caution potential clients to conduct thorough research before engaging.

This summary is generated by AI, based on text from customer reviews

service
10
value
8
shipping
2
quality
7

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Washington
2 reviews
2 helpful votes
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DO NOT TRUST THEM
March 22, 2020

They are very nice and convincing in their "we will keep you updated" every 30 days- however- I look and there is nothing being done. When I signed up they said even though my business was small that they could help me, but nothing is done and it has been 3 months. One of my accounts with them they actually closed without my knowledge after collecting nothing and another one simply says that the patient refuses to pay. I got the same response and that is why I sent the person to them. SAVE YOURSELF SOME TIME AND DO NOT USE THEM!

Date of experience: March 22, 2020
New Jersey
1 review
2 helpful votes
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NEVER NEVER NEVER do business with this company! My experience tells me that the "No Recovery No Pay" statement on their website is a FRAUD. Their account manager, Chris, contacted me to sell their full collection service. He reiterated their No Recovery No Pay policy and affirm they could collect the money for me by litigation offered by their legal team. He persuaded me to pay $100 upfront key saying this should be the only fee I need to pay before my money is collected. However, when it is time for litigation, he told me that litigation is outside their collection service, and requested me to pay an extra $1500 for attorney fee and court fee. He said that if I don't pay this amount, he would let the case die. I disputed with him about this new charge. But all of a sudden, he changed from a nice professional person to a rascal figure.
I am sharing my terrible experience here. Don't sign up business with this company! Their business is not to collect money from the debtors. Instead, they will trap you in to pay the upfront fee. Then they will force you to pay more and more hiding fees. Don't let them take advantage of you. Otherwise, you will lose more.

Date of experience: February 29, 2020
California
2 reviews
3 helpful votes
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Be careful with this fraudulent company DO NOT USE THEM THEY WILL KEEP YOUR MONEY IF YOU ARE OUT OF STATE. We sued them and they got our case kicked out.

GO ELSE WHERE! ACCOUNTRECEIVABAL IS FRAUDULENT!

Date of experience: February 21, 2020
Nepal
1 review
1 helpful vote
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They are very persistent in the initial stage to get you to sign up. Once you sign up with them, they call your debtor a few times and then they stop. When you try to send them emails for updates, no response. I've sent them an email 4 months ago (multiple times) and no response.

If you need results, try CourtLinked instead, they get the job done http://www.courtlinked.com/. I've used them for filing Small Claims and Collection. Disclaimer, they are a little slow but, they do get the job done and they are very responsive (through emails).

Date of experience: December 30, 2019
California
1 review
2 helpful votes
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I used them with a judgement and all the did was take my money. I looked into the background of the owners and there was all kinds of illegal stuff, lawsuits etc. I went with a company called Upstream and they got me my judgement in no time.

Date of experience: November 22, 2019
Minnesota
1 review
0 helpful votes
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Misrepresentation of fee owed. Bill your company anyway if nothing collected. Do not trust this company.

Date of experience: August 26, 2019
Nevada
1 review
1 helpful vote
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I did not feel comfortable dealing with the agent. He was too aggressive to get the deal done but not once he mentioned how much is going to cost me. Once I experienced that, I felt they hide something from me so, I did not go through with the deal. I spent over 23 years of my working life deal with inmates males and females in the State of Hawaii and the State of Nevada in the correctional environment. I have created six sense of not feeling comfortable when talking to people about certain issues. And this one fits the bill. The bottom line is, if they're not willing to express their fees, I don't trust them. And this one never did.

Date of experience: July 11, 2019
California
1 review
5 helpful votes
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The Google title says; No Recovery No Charge - this is absolutely not the case so be careful. I paid this agency $1350. 00 to collect $6000. 00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350. 00, I asked for the refund and got "as you can guess" no response.

Date of experience: June 18, 2019
California
1 review
3 helpful votes
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Waste of money
June 13, 2019

They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened!

Stick away from this company and James Evans in particular.

Date of experience: June 13, 2019
Canada
1 review
4 helpful votes
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I contacted this organization about a year ago to see if a collections agency would be a good choice for me. After thinking it over I decided not to go through with this because I live in a small town. This agency has been calling and sending me emails weekly ever since. I have even threatened to take legal action if they don't stop harassing me and the harassment continues. They are awful people who use excuses such as 'That wasn't me you were talking to' even though I have the call log on my phone showing the same name and number or 'I'm new here' when you repeat over and over to stop calling. I will be contacting my lawyer shortly to see if there is anything legally I can do but for now I'm going to make sure the world knows this organization is unprofessional, incredibly annoying, over the top awful people. DO NOT CALL THEM!

Date of experience: May 8, 2019
Florida
1 review
2 helpful votes
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Good website
April 2, 2019

Website is easy to navigate and has no problems as far as I can tell. Layout is simple and manageable.

Date of experience: April 2, 2019
California
1 review
2 helpful votes
Follow James A.
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First off let me just state that John the manager Is a piece of $#*!.

I inquired about 50k worth of debt spread through different vendors with Rosa. She asked me for my docs and then consistently called me everyday to remind me.

I called back the number from a missed call to reach a receptionist. I asked her why her company would call me as frequent as they did, she said they were just doing their job. I asked to be taken off their call list and only remain in contact via email until everythingwas signed and situated... nope, she started giving me attitude in which I replied, if you can't do this let me speak to someone who can. Rude? Maybe a little, but it was the natural direction this convo was going. She then hung up on me...

I called back obviously a little mad, and asked to speak to the manager... when I explained how many times I was being called he said well we only Called you twice yesterday, and 2 times the day before... I said how about you no longer call me. And to please take me off your list. He hung up on me.

I called back and was a complete a$$hole. But guess what I got my name off their list.

Seriously... hitting future clients up like a debt collector will only get you this result.

Date of experience: March 14, 2019
Michigan
1 review
2 helpful votes
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Richard short is very polite and professional. He gets job done very quickly. He responded quickly to my email and phone calls. I recommended anyone who's need any type of collection help. I have try so many other companies but they don't do anything.

Date of experience: January 14, 2019
Washington
1 review
1 helpful vote
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Our company does accounts receivable factoring for trucking companies. We have a good collection team of our own. But when our team can't get to a collection result we call in Jacob Mora at Accounts Receivable. We have confidence that if anyone can recover our loss its the Accounts Receivable team.

Collections is a difficult business. But if you need truly committed professional help to get it done, call this company.

Michael C Worthy
Owner, President and CEO
W W Payment Systems Inc.

Date of experience: January 3, 2019
Tennessee
1 review
0 helpful votes
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Very professional
December 19, 2018

Richard is my account rep and so far he has been great to work with and seems very up to date regarding the correct procedures to follow to collect past due debt

Date of experience: December 19, 2018
New York
1 review
0 helpful votes
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Upon being awarded a judgment. I realized my ineptness to proceed to the last link, to collect.
I googled and found Accounts Receivable. I spoke with a representative, Richard Short... That made everything start beginning, at the onset of our conversation.
Richard Short is personable as well as Professional. And thusfar, communicating the process as he proceeds to endeavor a positive response.
My contact was a wise decision, and his immediate response to expedite the process to begin was forthright to his professionalism.
I have no doubts to his endeavors to process this case. Thank you,
White Light Stable for Equine Protection LLC, Marilyn Kent.

Date of experience: December 11, 2018
Colorado
1 review
2 helpful votes
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Top notch service
November 27, 2018

These guys are top notch. Jacob is my account rep and he and his team are always on the ball. They have collected 100% so far for me. Highly recommend.

Date of experience: November 26, 2018
Georgia
1 review
3 helpful votes
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Accounts Receivable has been thorough while maintaining a high level of professionalism. They work quickly to recover debts and keep clients up to date. Great customer service!

Date of experience: June 26, 2018
New York
1 review
9 helpful votes
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I owed money and after looking at reviews of this company, chose to deal directly with the direct account whom I owed. Accounts Receivable told me that they Owned the debt. However they lied as the debt was only referred to them. When he figured out that I am an educated consumer, John Trizzano at AccountsReceivable had a charming mini-tantrum and hung up on me as I spoke politely and in measured tones. I told this man-baby fat boy Trizzano that I would pay him in 24 hours which was enough time to trick him and for me to determine that I could settle with the original account HAHA FOOLED YOU JOHN TRIZZANO. DO NOT DEAL WITH THEM UNLESS THEY OWN YOUR DEBT- DEAL WITH ORIGINAL ACCOUNT HOLDERS IF ABLE. IF YOU DISCERN THAT THEY OWN YOUR DEBT DO NOT PAY THEM before you speak to a lawyer. I doubt this company has the assets to buy debt. THESE MORONS ARE EXCONS. IM SO HAPPY I DID NOT PAY THEM A CENT. And my credit rating is 810. They will lie and tell you they will take you to court Unprofessional and load of jokers.

Date of experience: May 29, 2018
California
1 review
5 helpful votes
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HUGE SCAM
April 11, 2018

THEIR POLICY STATED THAT CUSTOMERS WILL NOT BE CHARGE UNLESS THEY RECOVER PAYMENT FOR THE CUSTOMERS. BUT IF THEY CANNOT RECOVER IT, THEY STILL CHARGE YOU AND MAKE EXCUSES OT THREATEN THEY THEY WILL REPORT TO CREDIT REPORT AGENCY. WHEN I SHOW THEM THE RECORDING FROM THEIR PREVIOUS EMPLOYEE CONVERSATION AND EMAIL, THEY HANG UP

Date of experience: April 11, 2018

From the business

As a Collection Agency, we exceed the highest standards in our professionally trained staff, data security, and provide our clients with the latest technology and excellence in customer service and communications, ensuring consumers are treated with re...


accountsreceivable.com
Founded in 1989
Orlando, FL, United States