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AccountsReceivable

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California
1 review
5 helpful votes
Follow Minh N.
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I paid $107 to open my account, and they only made a few phone calls to my tenants with the first 15 days or so. Of course they would not get any response from these dead-beats, so they closed my account as "All efforts exhausted". This is a complete rip-off!

Date of experience: June 23, 2015
Netherlands
1 review
2 helpful votes
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Nasty Outfit
November 17, 2022

Accounts Receivable are a nasty outfit that are better avoided if you have other options. They are unprofessional and very unpleasnt to deal with. Avoid!

Date of experience: November 17, 2022
New York
1 review
2 helpful votes
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I recently used accounts receivable to collect a debt.

My representative, Jacob, was very professional,.
He took me through the process, explain everything and after he have managed to get a hold of my money he made sure that i will get it a fast as possible

I highly recommend using him.

Date of experience: December 16, 2015
GB
1 review
3 helpful votes
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Accounts Receivable dealt with our judgement. As a private client, it was extremely difficult to find anyone to take this on for us and after only a few weeks, they had managed to get a regular agreement for the funds to be paid back to us and this has been maintained. They have been really helpful and everyone else told us we would never see a penny of our money back!

Date of experience: September 17, 2015
North Carolina
1 review
7 helpful votes
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This place is joke, they collected a higher percentage of what they were owed - as shown in their contract with us. And now they won't pay us what they owe us, even after months of calling, speaking with the manager, and being promised that the check was in the mail. I guess we'll have to hire a different collection agency to go after these scumbags.

Date of experience: December 19, 2017
Georgia
3 reviews
14 helpful votes
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I was told up front by Trent Deans that their fee was 30% which seemed fair. We turned over two matters to them for collection. The first one insisted on paying us directly rather than paying Accounts Receivable. AccountsReceivable.com wanted their 30% drafted to their bank the day we received it from our client to which we complied. They collected the second debt and did not even bother to let us know. When we asked about it we were told that they had the money and would send it to us in FOUR to SIX weeks. When we finally received our check they had deducted FORTY PERCENT! When we contacted them their excuse was that the second debt was a year older! As I said, when I originally spoke with Trent Deans he made no mention of charging forty percent! I think that these people are very shady and operate on the edge of the law. I would not recommend doing business with them. NISI, Gainesville, GA

Date of experience: October 9, 2014
Alabama
1 review
0 helpful votes
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What?!
December 31, 2021

After receiving a collection notice from Accounts Receivable, for a hospital visit I called the hospital to ask what this was for. The answer was "for a hospital bill that had been overlooked." For 2 years? After discussion I agreed to pay it off, to the hospital in monthly payments. I am approximately ahead of schedule by 150.00, but I still get calls or a collection notice from AR. Saying they are watching the account. I owe 25.00. Duh... why do they have this anyway and why are the communicating with me

Date of experience: December 31, 2021
Iowa
3 reviews
0 helpful votes
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Watch the fees and dates
October 11, 2020

We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?

They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.

I checked on one the other day and the status was, "closed - paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.

Date of experience: October 11, 2020
California
1 review
1 helpful vote
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Accounts Receivable have given me an amazing customer service experience. They are quick to answer the phones and help, and very eager to follow up with updates and status of accounts. They have successfully helped us settle 2 outstanding accounts, and are currently working on our third. I would not hesitate to use this company again, and would recommend them to anyone!

Date of experience: October 1, 2013
Saudi Arabia
1 review
2 helpful votes
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"Our company thinks AccountsReceivable.com is fantastic. As a contractor,
We always have issues with our payables. You guys are the best!
Its nice to find a product that really is a great value."

"As a small businessman, I need all my money just to make ends meet.
Using Accounts Receivable has saved me money. As soon as I turned the account
Over to them, they called my Debtor and he brought a check right over to me."

I received fast friendly service with results I would certainly use your organization.
Thank you for your hard work and keep the checks coming."

"I've had GREAT success working with AccountsReceivable.com. Accounts Receivable is a
Joy to work with, and got excellent results."

"I can't imagine where my medical practice would be without your help. I've found your
Agency to be capable, fair and talented with recovering my assets. As one who
Recognizes business integrity, you can be sure I will recommend your services to
Others in need of collection..

Date of experience: January 26, 2013
Georgia
1 review
11 helpful votes
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If I could rate them a zero I would. I went to Accounts Receivable to collect against a court judgement I got on a tenant that I evicted for not paying her rent. They took my application fee and nothing ever happened. I attempted to call them on numerous occasions and received no return calls. This place is a complete ripoff. Take your debt collection elsewhere.

Date of experience: November 6, 2014
New Jersey
1 review
5 helpful votes
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Horrible experience!
September 20, 2013

Horrible experience! We have a Medical Marijuana Collective and we have sent them accounts for collections for people who didn't pay for their Marijuana. We had some of these accounts that went for weeks with no activity. So after a while on one account with no activity that they had done anything I took action my self and got our lawyer involved and collected money from the debtor. Then when we file the satisfaction of judgment they say that they want 30%! BUT THEY DID NO WORK! I printed the account activity page before talking to them and magically the next day there was all of this back dated activity on the page. Good thing that I printed it before I called them. Now they are threatening to send me collections over a debt that they did no work on collecting on. As far as I am concerned they have breached our contract.

Date of experience: September 20, 2013
Louisiana
1 review
1 helpful vote
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I did not feel comfortable dealing with the agent. He was too aggressive to get the deal done but not once he mentioned how much is going to cost me. Once I experienced that, I felt they hide something from me so, I did not go through with the deal. I spent over 23 years of my working life deal with inmates males and females in the State of Hawaii and the State of Nevada in the correctional environment. I have created six sense of not feeling comfortable when talking to people about certain issues. And this one fits the bill. The bottom line is, if they're not willing to express their fees, I don't trust them. And this one never did.

Date of experience: July 11, 2019
Washington
1 review
1 helpful vote
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Our company does accounts receivable factoring for trucking companies. We have a good collection team of our own. But when our team can't get to a collection result we call in Jacob Mora at Accounts Receivable. We have confidence that if anyone can recover our loss its the Accounts Receivable team.

Collections is a difficult business. But if you need truly committed professional help to get it done, call this company.

Michael C Worthy
Owner, President and CEO
W W Payment Systems Inc.

Date of experience: January 3, 2019
Georgia
1 review
1 helpful vote
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Terrible
August 29, 2017

This collection agency is the most unprofessional agency I have ever worked with. When you first talk to Rosa about what you need and are looking for, yes they provide all the services you need but in actuality, they can't get you paid. They keep asking for documents already sent to them. When you have any issues and call Rosa or the operations manager you get No response - no nothing.

Date of experience: August 29, 2017
Texas
1 review
2 helpful votes
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No Follow Thru
March 22, 2017

This company is really good at telling you they are going to work on your case but they actually never do anything but take your money. Do not trust anything they say. And if you talk to someone name Rosa, RUN away as fast as you can!

Date of experience: March 22, 2017
Texas
3 reviews
3 helpful votes
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The fast response to my request for service was amazing. The owner called me within 5 minutes of my online request. He was very helpful and professional. The results of hiring them were also amazing. It was just 1 week that I recieved my 1st payment from the delinquint client. I didn't expect to receive any thing, but this company is reputable and reliable. They produce results. I will use them in the future if I need collection services again. Thanks to all at accountsreceivable.com. Laura

Date of experience: October 2, 2013
Florida
1 review
8 helpful votes
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This place is a complete rip off- they will be so quick to take your information and money to " try and collect it " then once they receive the money they keep it and delay giving it to you! I called and spoke with a Mr. Michael Murphy and got the run around then I was hung up on several times when I asked where my money was, that the " payroll department- A. K. A. Karla" would mail it to me... havent seen it yet. What a joke dont waste your time! This is a hole in the wall non credited company and the owner is a filthy joke and if you look up the name WILLIAM FICKA you will see what scum this joker is... go somewhere else!

Date of experience: November 7, 2013
North Carolina
1 review
12 helpful votes
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They were fast to reply for my request for more information, however they started to harass me as if I were someone they were trying to collect a debt from and not a customer. They called once yesterday and they sent 3 emails in less than a 24 hour period. They called me at 8:29 in the morning and then at 2:30 in the afternoon. I called to tell them not to come on so strong and "John" was very rude and told me that there are others customers, they don't need me. VERY poor customer service skills.

Date of experience: August 21, 2014
Nepal
1 review
1 helpful vote
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They are very persistent in the initial stage to get you to sign up. Once you sign up with them, they call your debtor a few times and then they stop. When you try to send them emails for updates, no response. I've sent them an email 4 months ago (multiple times) and no response.

If you need results, try CourtLinked instead, they get the job done http://www.courtlinked.com/. I've used them for filing Small Claims and Collection. Disclaimer, they are a little slow but, they do get the job done and they are very responsive (through emails).

Date of experience: December 30, 2019

Overview

Accounts Receivable has garnered mixed feedback, with notable strengths in the professionalism and effectiveness of specific agents, particularly in debt recovery. Many customers report positive experiences with agents who are attentive and communicative, leading to successful collections. However, significant concerns arise regarding high fees, unresponsiveness, and perceived unethical practices, including misleading claims about their "no recovery, no fee" policy. Several clients express frustration over lack of updates and transparency in the collection process. Overall, while some customers are satisfied with the service, a substantial number caution potential clients to conduct thorough research before engaging.

This summary is generated by AI, based on text from customer reviews

service
10
value
8
shipping
2
quality
7