AccountsReceivable

We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?

They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.

I checked on one the other day and the status was, "closed - paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.

We worked with Rosa and TJ and they were very helpful! Highly recommend Accounts Receivable for collections. We will definitely continue to use them!
American Hardware Mfg.

NEVER NEVER NEVER do business with this company! My experience tells me that the "No Recovery No Pay" statement on their website is a FRAUD. Their account manager, Chris, contacted me to sell their full collection service. He reiterated their No Recovery No Pay policy and affirm they could collect the money for me by litigation offered by their legal team. He persuaded me to pay $100 upfront key saying this should be the only fee I need to pay before my money is collected. However, when it is time for litigation, he told me that litigation is outside their collection service, and requested me to pay an extra $1500 for attorney fee and court fee. He said that if I don't pay this amount, he would let the case die. I disputed with him about this new charge. But all of a sudden, he changed from a nice professional person to a rascal figure.
I am sharing my terrible experience here. Don't sign up business with this company! Their business is not to collect money from the debtors. Instead, they will trap you in to pay the upfront fee. Then they will force you to pay more and more hiding fees. Don't let them take advantage of you. Otherwise, you will lose more.

Be careful with this fraudulent company DO NOT USE THEM THEY WILL KEEP YOUR MONEY IF YOU ARE OUT OF STATE. We sued them and they got our case kicked out.

GO ELSE WHERE! ACCOUNTRECEIVABAL IS FRAUDULENT!

They will call a couple times and then closed the case. They never provide proof that they report the debtor to credit bureau. Please don't waste your time and money. They won't do nothing for you.

Richard is my account rep and so far he has been great to work with and seems very up to date regarding the correct procedures to follow to collect past due debt

THEIR POLICY STATED THAT CUSTOMERS WILL NOT BE CHARGE UNLESS THEY RECOVER PAYMENT FOR THE CUSTOMERS. BUT IF THEY CANNOT RECOVER IT, THEY STILL CHARGE YOU AND MAKE EXCUSES OT THREATEN THEY THEY WILL REPORT TO CREDIT REPORT AGENCY. WHEN I SHOW THEM THE RECORDING FROM THEIR PREVIOUS EMPLOYEE CONVERSATION AND EMAIL, THEY HANG UP

I put in a claim with Accounts Receivable. By Wednesday, we had gotten payment in full! You guys are wonderful and take the stress out of one of the hardest parts of the job! Thank you!

I can't believe these people are still in business. They are deceitful and very hard people to deal with. They lack communication. I would not recommended these people to anyone. They are scams.

Tricia Breedlove walked me through the process in a way that made sense and took very little time. She helped me in a highly competent and professional manner.

First off let me just state that John the manager Is a piece of $#*!.

I inquired about 50k worth of debt spread through different vendors with Rosa. She asked me for my docs and then consistently called me everyday to remind me.

I called back the number from a missed call to reach a receptionist. I asked her why her company would call me as frequent as they did, she said they were just doing their job. I asked to be taken off their call list and only remain in contact via email until everythingwas signed and situated... nope, she started giving me attitude in which I replied, if you can't do this let me speak to someone who can. Rude? Maybe a little, but it was the natural direction this convo was going. She then hung up on me...

I called back obviously a little mad, and asked to speak to the manager... when I explained how many times I was being called he said well we only Called you twice yesterday, and 2 times the day before... I said how about you no longer call me. And to please take me off your list. He hung up on me.

I called back and was a complete a$$hole. But guess what I got my name off their list.

Seriously... hitting future clients up like a debt collector will only get you this result.

This company is by far the worst company I have ever worked with.

To make a very long, drawn out, frustrating process, short...

I started with one rep and was constantly talking to different people when trying to get things sorted or asking for information/help.

One of the reps was actually very rude.

I was never responded to in a timely fashion when asking questions

When I finally had enough and waited the 60 days to pull my files, I was Ghosted by my rep and the CEO. I made my complaints known and the reasons for them, and was basically told it was my own fault instead of being apologized to. Like how they asked on of my accounts to pay in american dollars rather than the Canadian dollar she was billed in. And invoicing me a higher percentage fee than was negotiated.

At the end, I tried to pull my final account after waiting the 60 days, and I was lied to, and told there had been a payment made so the account was still active, even though there was no payment made and I had the proof. I still was not given an apology, instead I was called berating because I demanded a response and an explanation and my accounts closed.

DO NOT USE THIS JOKE OF A COMPANY

My original post for this company has been removed. In the end it took an extremely bad review on this website and a little more running around for me to get paid from them.

This company was extremely good at collecting a $19K debt from a corporation. But in the end they gave me just as much of a run around to get paid as the corporation that owed me did.

I spoke to 5 people, 3 of them managers that all gave me the same lines. " we don't work this way" " im sorry" " hopefully you will use our company again" " we will have a check by the end of the week" etc... In the end it seems what happen was my check was scheduled to be cut the 1st. I belive it was cause it was dated the 5th, but it sounded like the owner wouldn't authorize anyone to put in the mail.

So: They did collect for me with in 2 days, I did get paid in the end which was 4 weeks, 1 bad review and about 10 phone calls after they first told me I'd have a check. Due to that I did remove the review about them being a possible scam company cause I did get paid. But I do not recommend using them for large debts.

Also on their website under FAQ they have terms under which you gets paid? They offer a traditional check cut on the 20th of every month or if you download the " check drafting software" you can get same day remittance. That line is bull$#*!! Call and ask them about it.

Misrepresentation of fee owed. Bill your company anyway if nothing collected. Do not trust this company.

The Staff at Accounts Receivable are very professional constant communcators keeping our firm ACKR COMPANY well informed of our accounts and keeping on top of our clients that don't pay.

Keep up the good work we will and already have recommened your firm to many of Businesss.

Thanks Again,
Floyd Rainear
ACKR COMPANY

Do not trust them at all. They are liars, and they steal money from you. Would never ever trust again.

Website is easy to navigate and has no problems as far as I can tell. Layout is simple and manageable.

Try to get you to pay bills that are already paid, do not answer the phone, do not respond to emails - fraud fraud fraud.

It was a pleasure working with accounts receivable. The company helped us resolve an issue professionally.

I owed money and after looking at reviews of this company, chose to deal directly with the direct account whom I owed. Accounts Receivable told me that they Owned the debt. However they lied as the debt was only referred to them. When he figured out that I am an educated consumer, John Trizzano at AccountsReceivable had a charming mini-tantrum and hung up on me as I spoke politely and in measured tones. I told this man-baby fat boy Trizzano that I would pay him in 24 hours which was enough time to trick him and for me to determine that I could settle with the original account HAHA FOOLED YOU JOHN TRIZZANO. DO NOT DEAL WITH THEM UNLESS THEY OWN YOUR DEBT- DEAL WITH ORIGINAL ACCOUNT HOLDERS IF ABLE. IF YOU DISCERN THAT THEY OWN YOUR DEBT DO NOT PAY THEM before you speak to a lawyer. I doubt this company has the assets to buy debt. THESE MORONS ARE EXCONS. IM SO HAPPY I DID NOT PAY THEM A CENT. And my credit rating is 810. They will lie and tell you they will take you to court Unprofessional and load of jokers.

Very professional group of people and handled my delinquent collection really well.THe keep you posted on the progress thruout